I have an Asus (UX430UNR 512GB SSD, 16GB RAM, 1.8 GHz) laptop for a couple of years now which has worked well and met most of my everyday needs.
About 2 weeks ago, I ran a Windows update and since then, things have only gone downhill. First, I was logged out of the email service (new Outlook) on the computer.
I tried to remove the updates I had installed but then things got much worse. Then, it started to slow down and suddenly I began getting a "blue screen" stating that "a problem has occurred on the device and it needs to restart". There was also a QR code with the "STOPCODE". The problem is nothing happens, the percent stats do not go up, and I cannot use any keystrokes such as Ctrl + Alt + Del. I simply have to hold the power button down and go that route.
The problem is when the computer restarts, I only get the BIOS. I can't choose where it should boot from. When I restart the computer again, Windows starts up as usual. I almost have to keep the computer on 24/7 or put it in sleep mode to be able to use it daily.
I tried going into Powershell and running these commands:
CHKDSK C: /F /V /R /offlinescanandfix
DISM /Online /Cleanup-Image /StartComponentCleanup DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth SFC /scannow
However, the problem persists.
So now the question is, should I reinstall Windows 10? Or upgrade to Win 11 now while the computer is still running? Will the problem disappear after I upgrade to Win 11? I am thinking that it would be a completely new operating system with updated drivers, updates, etc.
I had planned to upgrade my current SSD from 512 GB to 2 TB. Should I go ahead with that instead and reinstall Win 10 on the new hard drive?
Option 1: Reinstall Win 10 on the current device with the same SSD.
Option 2: Upgrade to Win 11 on the same SSD.
Option 3: Install a new SSD and install Win 10 on that?
About 2 weeks ago, I ran a Windows update and since then, things have only gone downhill. First, I was logged out of the email service (new Outlook) on the computer.
I tried to remove the updates I had installed but then things got much worse. Then, it started to slow down and suddenly I began getting a "blue screen" stating that "a problem has occurred on the device and it needs to restart". There was also a QR code with the "STOPCODE". The problem is nothing happens, the percent stats do not go up, and I cannot use any keystrokes such as Ctrl + Alt + Del. I simply have to hold the power button down and go that route.
The problem is when the computer restarts, I only get the BIOS. I can't choose where it should boot from. When I restart the computer again, Windows starts up as usual. I almost have to keep the computer on 24/7 or put it in sleep mode to be able to use it daily.
I tried going into Powershell and running these commands:
CHKDSK C: /F /V /R /offlinescanandfix
DISM /Online /Cleanup-Image /StartComponentCleanup DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth SFC /scannow
However, the problem persists.
So now the question is, should I reinstall Windows 10? Or upgrade to Win 11 now while the computer is still running? Will the problem disappear after I upgrade to Win 11? I am thinking that it would be a completely new operating system with updated drivers, updates, etc.
I had planned to upgrade my current SSD from 512 GB to 2 TB. Should I go ahead with that instead and reinstall Win 10 on the new hard drive?
Option 1: Reinstall Win 10 on the current device with the same SSD.
Option 2: Upgrade to Win 11 on the same SSD.
Option 3: Install a new SSD and install Win 10 on that?