Problems on USB message on LG TV - Western Digital 5TB External HD

[puthsardarade]

Hi,

My LG 42LX6900 displays the above message whenever I connect my new Western Digital 5TB HD.

I have formated, created 3 partitions ensuring that none of them exceeded 2TB and tried googing for solutions.

I had this issue before with a 3TB Seagate HD and I recall resolving it by creating two partitions and ensuring they were both under 2TB.

Only difference between this 3TB and 5TB is that the 3TB is MBR and the 5TB I had to do as GPT in Windows 10 X64 - as when I tried to shrink the partitions it would not allow me to select one if it was MBR.

Any help would be appreciated?

Thanks

 

[Outlander_04]

Is the hard drive portable [ powered via the USB] or a desktop with its own power brick?

 

[puthsardarade]

Hi, it is a desktop powered hard drive with it's own power supply.

Thanks

 

[Outlander_04]

I asked about portable because I have had issues with a TV's USB port not being able to supply enough power to an external drive . But we have eliminated that

What are the drives formatted as? FAT32 or NTFS?
You could try using a third party solution to reformat the partitions as FAT32

 

[puthsardarade]

It is formatted as NTFS, I don't think formatting it to FAT32 is the solution particular if I have a number of large mkv movie files which I wish to copy to this drive.

 

[puthsardarade]

Ok I have part found the solution now. I download some other software to use - Paragon Partition Manager - free version.
I then deleted the partitions, formatted and started all again.

I started of as MBR and then created 3 partitions - first two being under 2TB and the third one being the smallest under 1TB.
I assigned the 1st partition as active and primary - not sure if it needs to be active.

I copied one movie file into each partition and now the TV recognises the first two volumes but not the smallest one.

I could get by as I did not plan to use the last partition for movies, but it would be helpful to know why it does not see the final partition and if this can be resolved?

 

[puthsardarade]

Anyone can help with the above?