Problems printing photos on HP wireless

[Becka Bishop]

I can't get my HP wireless all-in-one deskjet 3050 J610a to print photos. It prints text documents and pdf files but stopped printing photos. I uninstalled the driver and installed the full service software from HP's website as they recommended and still does the same thing. The document will appear in the printer's queue for about 15 seconds and then disappears.

 

[digitaldoc]

Have you tried the HP ePrint software?

Which device and software are you using to try and print the photos?

 

[Becka Bishop]

Have you tried the HP ePrint software?

Which device and software are you using to try and print the photos?

I am using HP Pavilion dv6 Notebook PC with Windows 7
the printer is HP wireless all-in-one deskjet 3050 J610a series (Network)

Is that what you were asking for?

 

[digitaldoc]

Have you tried the HP ePrint software?

Which device and software are you using to try and print the photos?

I am using HP Pavilion dv6 Notebook PC with Windows 7
the printer is HP wireless all-in-one deskjet 3050 J610a series (Network)

Is that what you were asking for?

Yes.

Try a different computer and see if the results are the same or if it can print the photo.