problems with amd radeon 8850m on dell inspiron 15r 5537

[Roshma]

i work on this 3d modelling software called autodesk 3ds max....it used to work good...
recently...my lap got updated and so did the graphic driver....it got updated...from then on...3ds max wouldnt work...it opens up...but when i try to model, it says "amd driver stopped working and has recovered" and then the software hangs...i have to force close it....
what do i do?
i also uninstalled the driver update....still...i get the same message...

 

[Prostar Computer]

Can you reinstall the driver version that was working for you?

Here is a guide on clean removal of AMD display driver data: http://www.overclock.net/t/988215/how-to-remove-your-amd-ati-gpu-drivers

I suggest downloading the previous driver that was treating you well, follow that guide to remove your current AMD driver data, and then install said downloaded version.

 

[rgd1101]

What do you got updated? software? os? hardware?

 

[Roshma]

Can you reinstall the driver version that was working for you?

Here is a guide on clean removal of AMD display driver data: http://www.overclock.net/t/988215/how-to-remove-your-amd-ati-gpu-drivers

I suggest downloading the previous driver that was treating you well, follow that guide to remove your current AMD driver data, and then install said downloaded version.

 

[Roshma]

well...i have unistalled the update.....is it necessary i reinstall it?

 

[Prostar Computer]

well...i have unistalled the update.....is it necessary i reinstall it?

Use the guide to remove whatever you already have, then install the driver that worked for you.

 

[Roshma]

What do you got updated? software? os? hardware?

it said..my graphic card got updated...thats all that it said...here are the details

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics Family

Installation date: ‎12/‎2/‎2015 8:48 PM

Installation status: Succeeded

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in August, 2015

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub

 

[Roshma]

i uninstalled my 3ds max software....am reinstalling it now.....waiting to check if it works...
ill try your solutions if my software doesnt work even after me reinstalling it....
many thanks guys..

 

[Roshma]

well...i reinstalled my software and the problem still exists....so ill go on with what you said....and before doing it is it necessary that i should uninstall all my other softwares used for modelling before i uninstall my amd driver???
really concerned about that part....bacuase last time...they tried to fix my driver...and all my softwares stopped working...and i had to reboot the whole system...like it was in day one....like when i first purchased my lap...

 

[Roshma]

i have uninstalled my driver....lets hope it works when i reinstall it...

 

[Roshma]

thank you....it worked...3ds max runs good now....

 

[Prostar Computer]

thank you....it worked...3ds max runs good now....

Glad to hear it.