Hello, I bought AUKEY Bluetooth headphones model EP-B36-EU-BLACK-FD on Amazon, these headphones has two modes of use, bluetooth and wired. When I use the wired mode, I can only hear the sound, but the microphone doesn't works. I think the problem is that my pc has two connections, one for the audio and one for the microphone, and the headphones has only one cable. To solve the problem I bought an adapter that allows you to connect the microphone connection, but still does not work. The adapter is not broken, because while using it, I can hear the sound.
I have too another problem, with the bluetooth mode. If I use the headphones with two program opened, like spotify and a game, or something else, I cant hear nothing, the Bluetooth mode works only with only one applicazion opened, this problem there is not with the wired mode.
Can I solve these problems or should I proceed with the return of the product? Thank you!
I have too another problem, with the bluetooth mode. If I use the headphones with two program opened, like spotify and a game, or something else, I cant hear nothing, the Bluetooth mode works only with only one applicazion opened, this problem there is not with the wired mode.
Can I solve these problems or should I proceed with the return of the product? Thank you!