Problems with Memtest86+

-Nemesys-

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Apr 12, 2009
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Hey everyone.

I am currently experiencing 'technical difficulties' using memtest86+.

The problem, is that memtest v1.x and v2.x will 'freeze' (?) upon loading.

The strange thing is that I've used memtest briefly b4 about 2 or 3 months ago. I ran a whole pass 100% with No errors - With this current setup; my hardware (and mostly software) has Not changed.

I have been building / repairing / refurbishing desktop PCs for many years now, mostly as a hobby or as a favour, however I am totally stumped atm.

The reason I'm trying to run memtest is because I owned a Very corrupted Seagate IDE hard drive for about a year; that's approx. how long it was 'bad'... So, sick of having this persistent problem, I bought a new SATA HD.
I explained to the guy at the shop that my hard drive was corrupt, that it was definately the drive, it had started to die a year ago and now was at the point where even <500kb jpeg images were going corrupt (I could 'see' the corruption just by looking at them).
I was sure it was the hard drive - I had even downloaded a utility from the HD manufacter which Failed the SMART check (strange, as it was reported 'OK' in system startup) but the guy said I should maybe check my RAM - which btw I purchased from him about a year ago, around the same time my HD got initially 'Fried'. So BEFORE installing the new SATA drive, I made a USB stick bootable, with Memtest86+ on it.
I can't remember which version I used at the time, tho I think it was the newer one, v2.11. In any case it worked fine; my usb booted win98's DOS and loaded Memtest ok. I let Memtest run a full pass, JUST TO BE SURE it wasn't my RAM causing data corruption. It achieved 100% with NO errors before installing a new HD.
Right after I was confident my RAM was ok, I opened the seal on the bag of my new SATA HD and installed it happily. No problems, it was installed quite smoothly. I inserted the XP SP2 CD and full-formatted it anyways, just to be sure; I then used partdisk to delete the main partition, and make 2 partitions - one for windows, and one for music, pictures, etc which I obviosly didn't want to lose if I had to reformat; I full-formatted these partitions as well.
I installed XP (which I've done like 50+ times over the years btw ;) and eventually downloaded some resource-heavy games I had working on my old HD such as Elder Scrolls 4: Oblivion, F.E.A.R., GTA San Andreas.

Oblivion (VERY resource-heavy) hasn't caused any stop errors, nor has F.E.A.R., but San Andreas HAS, AFTER having it installed on my PC for over a month or 2.
When I first ran into a BSOD after replacing that corrupted hard drive, I didn't think too much of it as XP has never been 100% functional. But when I saw them again and again (about 2-3 days or almost a week or two apart on average) I wrote the stop error down, along with the stop number (ie*** STOP: 0x000000 etc) and googled it.
Unfortunately, I haven't found any good websites to tell me exActly what the problem was. What I did find is at least two websites giving me the impression it Might be something to do with the RAM.
So far, I've basically shrugged this off and not played this game much. But now I am experiencing Some BSODs randomly, sometimes during shutdown, sometimes during startup (after the XP screen, b4 the user login screen), and sometimes just randomly while only listening to my music (winamp).

What is REALLY bothering me is that the Blue Screen of Death is not 100% blue - a small section of it in the lower-right area (approximately 3 lines of text high, same width) is PINK with a few random pixels - GLITCHY!?! This has happened more than once, but less than 10 times.

I wrote down this stop code, and googled it as well, again suggesting that I check my RAM. The stop code is as follows (please note that the spacing is for easier reading ;) :

PAGE_FAULT_IN_NON_PAGED_AREA

***STOP: 0x 000 000 50 (0x FFF FFF EA,
0x 000 000 01,
0x 805 255 B4,
0x 000 000 00)

Just to recap,
- after replacing my HD, my first BSODs did NOT have a pink 'patch' in them, and were i THINK 100% "BAD_POOL_CALLER"s
- after some time, I noticed my BSODs had a pink patch, while they were still "BAD_POOL_CALLER" stop errors
- now my last BSOD (I believe during shutdown) was the stop code I wrote above - the "PAGE_FAULT_IN_NONPAGED_AREA"

Sooo, again I'm TRYING to test my RAM, but this time let Memtest86+ run all night to perform more than just one pass. I am booting into Win98 DOS with my USB key, and trying to open Memtest via DOS. Memtest will OPEN, giving me the memtest86+ screen with NO text except on the top of the screen where it reads "Memtest86+ v2.11" or whatever version I am running.

It seems like Memtest86+ 'freezes' during loading, although the "+" sign is still flashing regularly as it should be... It seems to me like my PC isn't actually 'frozen', nor is Memtest86+, but I can't Ctrl+Alt+Del to restart, and waiting 10 minutes or so brings me nowhere..... I DON'T GET IT. Last time I ran Memtest86+, upon opening it loaded Very quickly and gave me options (ie to run memory test, to exit, etc). This time, I get no options. And yes - I tried redownloading Memtest, saving it in different locations so it would actually re-download etc. No Luck.

I tried to work around this issue by trying different versions of Memtest86+; I tried ALL versions available for download, including 1.65, 1.70, 2.00, 2.10, and 2.11, each time restarting and loading DOS first via my USB key, and opening Memtest.

Version 1.65, upon opening, restarts my PC instantly with no blue screen.

All other versions get the same symptom upon loading - no progress, no text except the headline "Memtest86+ vX.X" (where X.X is the different versions I tried), no options, nothing but a blue screen with the "+" sign still flashing in the title... and yes I tried hitting any key, including enter ;] - NO RESPONSE, NO PROGRESS. No memory testing.

I also tried loading Memtest86+'s pre-built .iso(s) onto my USB key when making it bootable (I am using "HP's Drive Key Boot Utility" primarily, while I also tried "HP's Disk Storage Format Tool" which gives me the option of making it bootable - this method worked last time I was able to run Memtest).
PS No, I didn't just copy the .iso file and paste it onto my USB key; I managed to A) make my USB key bootable, B) using HP's software and Memtest's ISO images. Upon startup, my PC would boot from USB and TRY to load Memtest but again, it would get caught up.
Using this method, I have no DOS and Memtest starts automatically. Unfortunately, I only get to see the "Loading......." message, but Memtest never actually starts; it just 'freezes' after spewing out about a dozen "."s to indicate progress... waiting does not help with this either.

:fou: :fou: :fou:

Like I said, I've ran at least ONE of these versions of Memtest86+ successfully before (once I figured out how to make my USB bootable for my first time). Now I'm just stumped, a little confused, and a quite agitated.

So, a few questions for you experts out there would be:

A) Why is Memtest doing this - 'freezing' (?) no matter what I try?
B) Can these BSODs cause my new SATA HD to have mechanical / technical problems like data corruption / loss etc.? / is this bad for my HD and if so, how bad?
C) do You think my RAM (also fairly new) is at fault here?



Here are my stats / hardware / software:

- Asus P5VDC-MX series mobo; about 2 maybe 3 years old,
- Intel Pentium 4 CPU @ 3.00GHZ (2 processors)
- 2 x 512MB DDR2 RAM (@ 433khz I believe) by 'Kingston', purchased new about 1 year ago
- ATI Radeon Sapphire x1600/x1650 Series video card (8x AGP, 512MB), purchased new about the same time as my RAM
- a used 16-bit Sound-Blaster PCI card
- Seagate's Barricuda 80GB SATA HD, partitioned into 2 drives (40GB each), purchased < 2 months ago
- Another older 80GB IDE HD, which has not caused any problems in the past to my knowledge

- XP Home Edition (5.1, build 2600, SP2)
- Catalyst Control Centre (comes with video card)
- typically nothing else but MSN v7.x, winamp, and occaisionally the odd game
 

Fruity

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Can't say for sure why memtest is freezing, but its worth trying to run it from a clean CD rather than USB.

Your Stop 0x50 is described by microsoft here:

http://technet.microsoft.com/en-us/library/cc939017.aspx

The write up is for Win2000, but most of the error codes are the same and this certainly seems to be the problem you are having.

You say that the BSODs have pink patches, but that's more than likely that the screen isn't displaying it fully before the event is over. See this link to show how to prevent the pc automatically rebooting after bsod
http://www.friendsintech.com/index.php/archives/90



The BSODs can cause data corruption. On a single BSOD event it kinda unlikely, but the more you have, the more likely it becomes. HDD mechanical problems are more likely to result in BSODs than BSODs are to result in mechanical problems.


It's possible, (but unlikely) that your RAM is at fault.

I think your first step will be to update all of your motherboard and system drivers. If that doesn't work then run chkdsk and see i you have any bad clusters or corrupt data.

So, in order:

1. Run memtest from a bootable CD
2. Update all of your motherboard & hard ware drivers (esp sata drivers)
3. Run chkdsk
 

-Nemesys-

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Apr 12, 2009
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Okdokie

I did turn off that horrid 'automatic restart upon system failure' ;] but thank you for that link - I used to just press F8 before and / or during XP's startup screen... this method seems a lot easier. As a side note, doesn't this put a Little less stress on my PC when I encounter a BSOD? I usually wait a moment before *sigh* restarting my PC in hopes that maybe my HD stopped spinning.

1) Now as for burning a Bootable CD - what program would you reccomend?

I normally just use windows to burn data CD's, but I don't think it gives me an option for a 'Bootable' CD. I've tried Magic ISO CD / DVD Burner but it seems it never Actually 'burns' the CD... it just looks like it goes through the hoops (ie. writing to CD, x% complete) but the CD comes out blank :( I've tried many times, even on different PCs. I like Cheetah CD / DVD burner as it actually works, but unfortunately its not freeware and the demo expires after a couple of weeks.

I'm just wondering... like I said, I was booting into Win98 DOS with my USB key, which actually gives me the option of CD-ROM support (just like a Win98 startup disk) but I would like to know for future use ;]

Another side note, IE (version 7) seems to crash on me pretty often; at least a few times a day, but only when I close the window / tab. Even when I posted that big shpiel above it crashed (fortunately I saw this coming and saved a copy ;)

2) I tried to update some drivers; went to Seagate's website, where I found no updated drivers (they actually stress the fact that my OS will provide these drivers) and checked out my mobo's website, which I've been to before. I found nothing relevant to my RAM or SATA drivers. Here are the sections I found:

Qualified Vendor List (1)
BIOS (11) [BIOS History]
BIOS-Utilities (1)
AUDIO (1)
VGA (2)
LAN (2)
RAID (2)
Utilities (7)
Others (2)
Manual (12)

IF you'd care to see exactly what these categories contain, when you go to asus.com in their downloads section, they ask you to specify your product. Product type: obviously motherboard. Socket type is 'socket 775'. Again, my model # is P5VDC-MX.

Unfortunately, I found nothing useful / relevant :(

3) I am yet to run chkdsk /r, I'm sure it will find a couple of problems. I'll let you know how that goes soon ;]

Thanks again for your support :)
 

Fruity

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To make a bootable CD for memtest:

Download and install winrar (http://www.rarlabs.com/rar/wrar380.exe) if you don't already have it.

Unzip memtest to a folder on your hard drive. Insert a blank CD into your cd burner.

Wait for a few seconds

Open a My Computer window and double click on you CD drive.

Drag and drop the unzipped memtest files into the CD Drive window.

From the top left hand side, click Write these files to CD.

Job done!

Now reboot and make sure that your CD drive is the first boot device. This should now launch in to memtest.

A bootable CD is simply one that contains files to enable a programme to run without an operating system (ok, that's oversimplified!). Memtest contains all the required files for this

This is the mobo driver update that you need:

http://dlsvr.asus.com/pub/ASUS/mb/socket775/P5VDC-MX/CHIPSET.zip

Good luck and post back to say how you got on!
 

Fruity

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2) I tried to update some drivers; went to Seagate's website, where I found no updated drivers (they actually stress the fact that my OS will provide these drivers) and checked out my mobo's website, which I've been to before. I found nothing relevant to my RAM or SATA drivers. Here are the sections I found:

Qualified Vendor List (1)
BIOS (11) [BIOS History]
BIOS-Utilities (1)
AUDIO (1)
VGA (2)
LAN (2)
RAID (2)
Utilities (7)
Others (2)
Manual (12)

Not sure why the lnks aren't working for you - I just tried them and they seem to be ok. Your firewall may have blocked the links?. When you went to the Asus support website originally, the two files I linked to were listed under 'Others'. The updated drivers are worth installing....