Question Problems with ping spiking

[loldemonnn]

[Moderator edit to break up solid paragraph of text.]

For the last year or so I have been having insane problems with my ping spiking on my internet, I'm connected via ethernet.

My ping spiking definitely has something to do with my family's smart TV streaming. They don't stream Netflix or anything but they are watching stuff on an app, called "Elisa elamus" in my language.

I have tried so much to solve this ping issue and I've been trying for months now, the router is under my other family members name and they refuse to upgrade it since everything is fine on their end, they don't notice any ping spikes because they are watching tv and the tv has no issue.

Today I bought antennas for my router because it didn't have them before, but those didn't really help either. I've done bufferbloat tests and always gotten a bad result, usually its D.

I am using a Huawei B535-232a router, the internet plan is 50MBit download and 20 upload, although I've heard those speeds don't really matter when it comes to ping spiking or ping in general. Its a 4G connection as-well.

I have tried lowering the quality settings on the TV and I can't even do that for some reason, I mean I can lower the quality itself but there is no option to lower the resolution at all.

I would really be thankful if someone would take their time to look into this issue and ask extra questions if needed, this is really getting frustrating because its not like I can just go upgrade the internet myself. Thank you!

 

[bill001g]

For most modern connections the speed of the connection does not affect the ping times. It was extremely common to get massive ping spikes when you had dsl connections that were 5 or 10mbit. It wasn't real hard for a single application to use that much in a burst.

So 50mbit is general is enough even to play games and watch 4k netflix movies which use 30mbps. Lest say you had a bunch of family members watch 4k netflix. They could eat up all 50mbps and you would get ping spikes. What you would need to do is find a way to limit there traffic either though some information agreement or maybe using QoS on the router to favor your traffic.

BUT when you state it is a 4G connection then none of the above really matters. There are 2 issues. First it is a wireless signal and like wifi mobile broadband does error correction on damaged data. Just like wifi this takes some time and you get random latency spikes. The second and much more likely issue is the cell tower does not have enough bandwidth for you and all the other people they sell 50mbps plans to. Could be a bunch of your neighbors are watching 4k netflix or maybe download copies of microsoft flight simulator which used to be 130 GBYTE and take hours to download even on a gigabit plan.

I suspect you can do nothing to fix this. Any kind of wireless in the path is going to cause ping spikes. When it is 4g it is completely outside your control

 

[cruisetung]

As suggested, there is nothing you can do in your case.

Or get your own internet.