Problems with recent build

[Celestial Waning]

About a month ago I built my first computer, sadly it did not work properly. On boot there was no BIOS, and the screen that was displayed showed connected devices but could not enter any other screen. So I contacted MSI and sent the board out for RMA, today I got a new board back from them and I am in the same situation. The MoBo I am using is the MSI 970A-G43, with a FX-6350 CPU, Xigmatek Gaia CPU cooler, EVGA Geforce GTX 650 Ti Boost, and 2x4 PNY 1866 RAM. I am using a Rosewell Hive 650W Bronze certified (modular) and do not have any of my SSD, HDD, OOD attached.

I believe I have a bad CPU, because it cannot boot properly. Is what I have a symptom of a bad CPU or am I looking in the wrong place? I know that the CPU is a hard component to troubleshoot, so should I take to a repair shop near me or just pick up a cheap AM3 CPU and see if that works?

Thank you for your time and help!

 

[alexoiu]

What are the 4 digits corresponding to the manufacture date?
http://service.msicomputer.com/msi_user/barcodeImage/MB_1_datecode.jpg

 

[coastie65]

With having the motherboard,CPU & Cooler , memory and graphics card hooked to the monitor, when you start it, it should post to the Manufacturers' splash screen ( MSI ) and you should get a single beep. If that happens, then all is good. If not then you probably have a bad Motherboard. As for the CPU, it is possible, but the best way to test them is on a test board.

 

[Celestial Waning]

What are the 4 digits corresponding to the manufacture date?
http://service.msicomputer.com/msi_user/barcodeImage/MB_1_datecode.jpg

1212, why?

 

[Celestial Waning]

With having the motherboard,CPU & Cooler , memory and graphics card hooked to the monitor, when you start it, it should post to the Manufacturers' splash screen ( MSI ) and you should get a single beep. If that happens, then all is good. If not then you probably have a bad Motherboard. As for the CPU, it is possible, but the best way to test them is on a test board.

I don't the the splash screen, and didn't with the old motherboard. But it seems like it isn't 2 dead boards because they act in the same way and the board was tested before I got it from MSI (the second board). I don't get any beeps, but I believe the speaker is dead.

 

[alexoiu]

The CPU requires the 10.3 BIOS version, released in March 2013. Your board was manufactured in December 2012, so it has the first BIOS release, not supporting the 6350.
http://www.msi.com/product/mb/970A-G43.html#/?div=CPUSupport
A cheap supported CPU for updating the BIOS would be a solution.

 

[smorizio]

On some newer mb that have an ipgpu / video built into the CPU some mb will post to the mb video port first not the gpu. Some msi bios boot so fast that a Bluetooth or USB keyboard does not see te del or f1 key hit. Msi and other made a windows program that when the program is used and the system is rebooted it go into the bios on the reboot.

 

[Celestial Waning]

The CPU requires the 10.3 BIOS version, released in March 2013. Your board was manufactured in December 2012, so it has the first BIOS release, not supporting the 6350.
http://www.msi.com/product/mb/970A-G43.html#/?div=CPUSupport
A cheap supported CPU for updating the BIOS would be a solution.

Before I screw up again, what would you recommend?

 

[smorizio]

If the mb postIng you can try putting the newest bios file on a USB stick and see if you can force a bios update. Also try a wired keyboard.

 

[alexoiu]

Check if a method here https://forum-en.msi.com/index.php?topic=65951.0 does help.
If not, try contacting MSI and see if they can update the BIOS / send you a newer board with the right BIOS.

 

[coastie65]

The CPU requires the 10.3 BIOS version, released in March 2013. Your board was manufactured in December 2012, so it has the first BIOS release, not supporting the 6350.
http://www.msi.com/product/mb/970A-G43.html#/?div=CPUSupport
A cheap supported CPU for updating the BIOS would be a solution.

Good call. That would definitely keep things from posting and you solution is about the only way I know of to update the BiOS. There are some boards that have removeable Eproms with the stuff on it and you can send it in and have it up dated, or buy a new one with the updated BiOS ( about $7 the last time I checked ). Also might want to look around www.bios-mods.com and se what you can find on that.

 

[Celestial Waning]

Check if a method here https://forum-en.msi.com/index.php?topic=65951.0 does help.
If not, try contacting MSI and see if they can update the BIOS / send you a newer board with the right BIOS.