Problems With Seagate HDD

[ajaytjose]

My seagate backup plus 1tb hdd cannot be accessed by any of my 3 computers.But kaspersky is able to scan the files properly,also when i checked for drive errors using seagate dahboard it says my hdd is working fine,safe mode enables me to access it but only files that were not inside any folders can be seen and none of the folders inside it is visible either,please help me

 

[Mattios]

In the Windows Explorer address bar

Try typing the address to a folder that should exist - for example, if you know there should be a folder at D:\folder then type that in and see if you get shown anything. Sometimes, programs will hide files so they are marked as 'system'.

If you get shown a file, or if you don't, run this in elevated command prompt.
- First, change the location to your drive - for example, type D: Instead of C:\Users\Example you should see D: or whatever your drive letter is.
- attrib -r -s -h /S /D will remove all read only, system and hidden attributes.
- Refresh the view in file explorer and see if your files show up.

Where examples above say D:, change the letter to whatever your drive letter is.