Problems with Trident Z RGB RAM software

Zic

Respectable
Dec 21, 2016
252
0
1,810
So when I went to uninstall the v1.00.22 BETA software for my trident Z RAM I just went to control panel to uninstall, but when I went to get the newer version 1. I realized I had to update bios and to I found out you have to do this certain way to uninstall the software. Luckily I found the file they wanted me to delete but I can't delete is because it says "The action can't be completed because the folder or a file in it is open in another program"
So what I did, is I uninstalled AURA for my GPU (as you can see in the Photo) and it still wouldn't let me delete and gave me the same message, now I think its GPU tweak, ASUS Ai Suite or some other ASUS Program I have.

https://gskill.com/en/download/view/trident-z-rgb-control--beta-

http://www.gskill.com/gskill-device/memory/TZRGB_BETA_cleanuninstallguide_easy.pdf


https://s15.postimg.org/d7ikov1fv/IMG_2671.png


Thanks
 
Solution

Seanie280672

Estimable
Mar 19, 2017
1,958
1
2,960


To remove the Auraledservice, you need to open task manager and end the task first, then just delete that folder all together, then reboot your computer.

I wouldnt recommend using that software at the moment, it kills ram, I wouldnt use it until it goes official, have a look here at what happened to me and many others if you have a look on the G.Skill forums.

Post 3 here: http://www.tomshardware.co.uk/answers/id-3419747/trident-rgb-ddr4-multiple-failures.html

And here: http://www.gskill.us/forum/showthread.php?p=81634#post81634

 
Solution

Zic

Respectable
Dec 21, 2016
252
0
1,810