Question Problems with wifi adapter of laptop

bystro

Reputable
Dec 13, 2014
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4,510
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Hello,

I think I have problems with my wifi card on my laptop.
I starting a ping to google.com and got a 20-30% loss.
Also checked ping to router and around 15% loss.
The laptop is Asus Rog G750JS.
I tried on a desktop computer and there were 1-2% loss of packets.

What I did:
  • flushed the dns
  • updated the drivers
Nothing helped.

What is the cause of the problem? Please respond
 

bystro

Reputable
Dec 13, 2014
5
0
4,510
0
What's WiFi performance like on other devices (eg mobile phones, other laptops or tablets) connected to the same router?
I have connected my Pixel to the WiFi and there is no ping loss.
Also another thing I forgot to mention is that I created a HotSpot from the phone and the laptop had the same results.
 

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