Processor and Ram are not available

badari259

Reputable
Nov 23, 2014
3
0
4,510
when i first installed windows, i could view the processor and ram by going into properties on 'My computer'.. but now it says the processor and ram as not available..
i know it's not that important and i am using cpu-z but it still worries me..
my configuration is
AMD A10 7850k
8GB ram
1TB HDD
ASUS a88xm-1 motherboard.. please help
 


This might answer your question. Check the Windows Management Instrumentation service. Ensure that it is set to "Automatic".
 


Did you do a clean Windows installation with all the updates install and your chipset drivers? What does CPU-Z say?
 


cpu-z shows the correct information. but the properties in my computer shows nothing.
 


when i checked, it was set to automatic. i put it to disabled, and then back again to automatic. didn't work.