hello, everybody. i was hoping to get some advice because i'm really at the end of my rope here.
i own a pre-built Inspiron 5675 PC that came with a Ryzen 7 1700x processor, a GTX 1060 graphics card, 16Gb RAM memory, and a 07PR60 motherboard with AM4 sockets and X370 chipset. about a year and a half ago i replaced the power supply unit with a 650w one and upgraded the GPU to a RTX 2080 super. i have had no problems whatsoever and everything has always seemed to work as intended.
however, around 6 months ago i started experiencing occasional blue screens and forced reboots whose cause i wasn't able to pinpoint. those system crashes have only grown in frequency across those following months and now seem to occur in a daily basis granted i use the computer for long enough, sometimes i happen to get multiple system crashes in a row. the curious part is that not only has this problem persisted in spite of all the solutions i tried but it also doesn't seem to be connected to any sort of demanding usage that could possibly be stressing or overwhelming the system. it's rare for me to get a crash while gaming or editing a video, in fact, the vast majority of the crashes happen when i am either performing basic tasks on file explorer or searching the internet on a web browser.
here is a list of things i tried to no avail:
rolled back system changes using point of recovery
rolled back driver updates
updated all drivers to latest version
defragmented and optimized drives
performed full virus scan (found nothing)
performed mem86 memory test (found nothing)
checked for physical faults inside the rig (wasn't able to identify anything wrong or out of place but my knowledge is limited)
wiped the PC clean and started from scratch using a USB Windows installation media (my system runs on x64 architecture and has only ever used Windows 10)
updated BIOS firmware version
updated the motherboard chipset drivers
the event viewer shows me all those crashes are a cache hierarchy error being caused by a machine check exception. it's classified as a processor core fatal hardware error. i looked it up and found people saying that this is usually tied to a faulty motherboard or the CPU itself, but i found no way to identify which one might be the culprit. i have been planning to upgrade my CPU for a while since it has proved insufficient to handle many current gen games that are more demanding on this component (open world games most of all). i had hopes of going with a R7 5700X since i've found my motherboard received and update that allows it to support this processor without any major setbacks. however, if the root of my current problem requires me to replace the motherboard, then i was considering moving to an intel CPU. probably an i5 12400F paired with a H610. from what i gathered, that would be the most cost-effective choice (considering the prices in my country) when it comes to purchasing both a new CPU that can keep up with my needs and a new motherboard that supports said hardware. but first i would need to discover the real reason behind those crashes, which is why i'm seeking help online. any comments are appreciated
i own a pre-built Inspiron 5675 PC that came with a Ryzen 7 1700x processor, a GTX 1060 graphics card, 16Gb RAM memory, and a 07PR60 motherboard with AM4 sockets and X370 chipset. about a year and a half ago i replaced the power supply unit with a 650w one and upgraded the GPU to a RTX 2080 super. i have had no problems whatsoever and everything has always seemed to work as intended.
however, around 6 months ago i started experiencing occasional blue screens and forced reboots whose cause i wasn't able to pinpoint. those system crashes have only grown in frequency across those following months and now seem to occur in a daily basis granted i use the computer for long enough, sometimes i happen to get multiple system crashes in a row. the curious part is that not only has this problem persisted in spite of all the solutions i tried but it also doesn't seem to be connected to any sort of demanding usage that could possibly be stressing or overwhelming the system. it's rare for me to get a crash while gaming or editing a video, in fact, the vast majority of the crashes happen when i am either performing basic tasks on file explorer or searching the internet on a web browser.
here is a list of things i tried to no avail:
rolled back system changes using point of recovery
rolled back driver updates
updated all drivers to latest version
defragmented and optimized drives
performed full virus scan (found nothing)
performed mem86 memory test (found nothing)
checked for physical faults inside the rig (wasn't able to identify anything wrong or out of place but my knowledge is limited)
wiped the PC clean and started from scratch using a USB Windows installation media (my system runs on x64 architecture and has only ever used Windows 10)
updated BIOS firmware version
updated the motherboard chipset drivers
the event viewer shows me all those crashes are a cache hierarchy error being caused by a machine check exception. it's classified as a processor core fatal hardware error. i looked it up and found people saying that this is usually tied to a faulty motherboard or the CPU itself, but i found no way to identify which one might be the culprit. i have been planning to upgrade my CPU for a while since it has proved insufficient to handle many current gen games that are more demanding on this component (open world games most of all). i had hopes of going with a R7 5700X since i've found my motherboard received and update that allows it to support this processor without any major setbacks. however, if the root of my current problem requires me to replace the motherboard, then i was considering moving to an intel CPU. probably an i5 12400F paired with a H610. from what i gathered, that would be the most cost-effective choice (considering the prices in my country) when it comes to purchasing both a new CPU that can keep up with my needs and a new motherboard that supports said hardware. but first i would need to discover the real reason behind those crashes, which is why i'm seeking help online. any comments are appreciated