Program Driver for n series core i5 dell laptop

erril201

Reputable
Oct 2, 2015
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4,510
I know nothing about computers (i am 65) and have been given this laptop - I have been told that the program driver has been uninstalled - I don't know what this does or how to get a new program driver - the computer uses windows 7 - Can anyone advise me on what to do?
 
Solution
You'll want to go to the Dell Support Page and select your model there (or input Service Tag, it'll get you to the model info from that) from there you'll be able to select "Drivers and Downloads" and once there I'll suggest copying the programs to a jump drive (may need to be extracted if compressed) and installing into the laptop from the jump drive.
You'll want to go to the Dell Support Page and select your model there (or input Service Tag, it'll get you to the model info from that) from there you'll be able to select "Drivers and Downloads" and once there I'll suggest copying the programs to a jump drive (may need to be extracted if compressed) and installing into the laptop from the jump drive.
 
Solution


 
Thank you so much for the info - although I must admit that I will have to get someone to interpret it for me - you're dealing with a complete novice here who can't speak "computerese" - eg. I don't know what a jump drive is! However, with your info, I can go to one of my computer literate friends and get them to show me what to do. Thank you once again for your help - much appreciated.