Program files are corrupted, chkdsk doesn't help

[dewwatspm]

The hard drive in question is a WD black 1tb performance HDD, barely 2 months old, 1 month out of returnability.

After waking up today I logged in and my desktop wasn't loading properly. Most icons were the plain white folders, taskbar wasn't loading and I couldn't click anything. Wallpapers were glitching going full white then normal then full black and back just rotating between them. I turned it off and upon restart it goes to the gigabyte splash screen and it started windows repair. Repair did nothing and it said "try restarting or go to advanced options." Restarting just looped back to that screen. I tried running chkdsk and after letting it run for awhile and returning it had found ~30 files that were unreadable. It was then stuck trying to check the file directly after the last unreadable file for 20+ minutes before I turned off the computer.

I then swapped to another hard drive and booted as normal. First thing I did is open my corrupted HD and backing up my files. Tried opening the program files folder (not x86) and it showed as being corrupted and unopenable. Googling my problem shows people running chkdsk and other things in console but I'm booting a different hard drive so how I don't see how to run chkdsk/etc to fix my corrupted folder.

I would really like to get back on the corrupted hard drive to not go through the pain of fixing all of my settings.

I have luckily been able to transfer files from every other folders so I haven't lost photos/videos/music etc but all of my windows settings and a few other misc things are lost.

 

[Saga Lout]

If you can't use the system on that disk to run Checkdisk, slave t to another machine and use the syntax
chkdsk x: /r
where x is the drive letter that disk is allocated. The /r switch allows it to find and fix disk errors.

The whole thing could be systemic and nothing to do with the phyical disk at all.

Someone from Wester Digital will be along soon to give you more advice.

 

[D_Know_WD]

Hi there dewwatspm,

That is really unpleasant.
It's great that you've managed to back up your data.

I would totally agree with Saga Lout. You can attach it as a secondary drive to another system and run disk check.

Apart from that, I believe that it would be nice if you check the drive's health status out. You can run both short and extended DLG tests on it: http://products.wdc.com/support/kb.ashx?id=2Viobi

If there is something wrong with the drive, and given the fact that it is two months old, you can contact the place you got it from or WD's Support and eventually RMA it: http://products.wdc.com/support/kb.ashx?id=Sr9DWP

Cheers,
D_Know_WD