Question PS4 Headphones Dongle Adapter

Aug 8, 2020
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Hello everyone!

I don't know if this the right section, but it's about audio stuff so...

So I bought a PS4 dongle adapter to connect my headphones. I have followed the instructions and the pairing goes well for both my headsets but there's no audio. When I go to settings and choose output devices I don't have the "USB Headphones(USB audio device) option and I have the "TV or AV amplifier" and "Headset connected to controller" options. The mic it's working if I go to test it, but I can only see the mic volume bar moving while I speak, though I can't hear anything. That means the pairing goes well but the ps4 doesn't recognize my headsets, both neither of them. I have found many people having the same problem but no solutions so far.

Can anyone help, please?

Thanks in advance
 

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