PS4 ping high, PC ping low.

[lashamerkvilson]

So i have a really big ping in a PS4 (around 150-250ms) and in same game on pc, my ping is about 60-90. The game is Fortnite Battle Royale. But it doesn't matter which game i'm playing, any game running on ps4(which use network) is lagging, (paladins for example). So guys, help me out please. I tried google dns, opendns and stuff like that, nothing is changing..

 

[Ralston18]

Have you tried swapping out the PS4's Ethernet cables with known working (at speed) Ethernet cables?

Any wall jacks, powerline adapters, switches, or other devices located along the PS4's connection path?

Where is the ping?

Have you tried "pathping" and/or "tracert" via the command prompt?

If possible swap the pc and PS4. Determine if the lag follows the PS4 or stays with the connection point(s).

 

[lashamerkvilson]

Have you tried swapping out the PS4's Ethernet cables with known working (at speed) Ethernet cables?

Any wall jacks, powerline adapters, switches, or other devices located along the PS4's connection path?

Where is the ping?

Have you tried "pathping" and/or "tracert" via the command prompt?

If possible swap the pc and PS4. Determine if the lag follows the PS4 or stays with the connection point(s).

PS4 is connected to internet via Wi-Fi. Signal strength is 96-100%. i can't now set wired connection to the PS4 because i don't have cable for it. But ping on notebook is same as on PC. So that's why i wonder, what's wrong with the PS4.
Tracert to amazon:

tracert 52.42.109.244

Tracing route to ec2-52-42-109-244.us-west-2.compute.amazonaws.com [52.42.109.24
4]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 2 ms 192.168.4.1
3 1 ms 2 ms 1 ms 192.168.1.1
4 2 ms 2 ms 2 ms 178-134-159-1.dsl.utg.ge [178.134.159.1]
5 5 ms 10 ms 12 ms 178.134.240.134
6 77 ms 78 ms 71 ms 178.134.240.42
7 85 ms 76 ms 77 ms ffm-b11-link.telia.net [62.115.12.225]
8 72 ms 71 ms 73 ms ffm-bb3-link.telia.net [62.115.121.4]
9 78 ms 80 ms 79 ms prs-bb3-link.telia.net [62.115.123.13]
10 179 ms 178 ms 190 ms nyk-bb3-link.telia.net [213.155.135.5]
11 187 ms 197 ms 190 ms chi-b21-link.telia.net [80.91.246.162]
12 248 ms 259 ms 231 ms sea-b2-link.telia.net [62.115.117.48]
13 231 ms 231 ms 238 ms sea-b1-link.telia.net [62.115.115.2]
14 232 ms 236 ms 235 ms amazon-ic-302506-sea-b1.c.telia.net [213.248.84.
190]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping to Amazon:

pathping 52.32.109.244

Tracing route to ec2-52-32-109-244.us-west-2.compute.amazonaws.com [52.32.109.24
4]
over a maximum of 30 hops:
0 Orlok-PC [192.168.1.105]
1 192.168.1.1
2 192.168.4.1
3 192.168.1.1
4 178-134-159-1.dsl.utg.ge [178.134.159.1]
5 178.134.240.134
6 178.134.240.198
7 ffm-b11-link.telia.net [62.115.12.225]
8 ffm-bb4-link.telia.net [62.115.121.10]
9 prs-bb4-link.telia.net [62.115.122.138]
10 nyk-bb4-link.telia.net [80.91.251.100]
11 chi-b21-link.telia.net [62.115.137.59]
12 sea-b2-link.telia.net [62.115.117.48]
13 sea-b1-link.telia.net [62.115.115.2]
14 amazon-ic-302508-sea-b1.c.telia.net [62.115.34.102]
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Orlok-PC [192.168.1.105]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.4.1
0/ 100 = 0% |
3 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
4 4ms 0/ 100 = 0% 0/ 100 = 0% 178-134-159-1.dsl.utg.ge [178.134.
159.1]
0/ 100 = 0% |
5 7ms 0/ 100 = 0% 0/ 100 = 0% 178.134.240.134
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% 178.134.240.198
0/ 100 = 0% |
7 74ms 0/ 100 = 0% 0/ 100 = 0% ffm-b11-link.telia.net [62.115.12.
225]
0/ 100 = 0% |
8 65ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb4-link.telia.net [62.115.121
.10]
0/ 100 = 0% |
9 80ms 0/ 100 = 0% 0/ 100 = 0% prs-bb4-link.telia.net [62.115.122
.138]
100/ 100 =100% |
10 --- 100/ 100 =100% 0/ 100 = 0% nyk-bb4-link.telia.net [80.91.251.
100]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% chi-b21-link.telia.net [62.115.137
.59]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% sea-b2-link.telia.net [62.115.117.
48]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% sea-b1-link.telia.net [62.115.115.
2]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% amazon-ic-302508-sea-b1.c.telia.ne
t [62.115.34.102]

Trace complete.

 

[Ralston18]

Wireless is inherently slower than wired.

And signal strength is not a good indicator of performance per se. If there is some form of wireless interference then that interference will slow wireless performance just on its' own merits. Other nearby wireless networks, baby monitors, electronic devices can all cause interference.

Tracert and pathping both indicate that there is some problem outside of your network.

However, the three hops (1,2,3) indicate the presence of home type routers via 192.168.1.1, 192.168.1.4, and again 192.168.1.1 as those are public IP addresses.

Is your internet connection via some combination of routers and modems? How and in what order are they connected?

Do you have DSL service?

 

[lashamerkvilson]

Wireless is inherently slower than wired.

And signal strength is not a good indicator of performance per se. If there is some form of wireless interference then that interference will slow wireless performance just on its' own merits. Other nearby wireless networks, baby monitors, electronic devices can all cause interference.

Tracert and pathping both indicate that there is some problem outside of your network.

However, the three hops (1,2,3) indicate the presence of home type routers via 192.168.1.1, 192.168.1.4, and again 192.168.1.1 as those are public IP addresses.

Is your internet connection via some combination of routers and modems? How and in what order are they connected?

Do you have DSL service?

Oh, I didn't think about it. Actually there are 2 routers in my house. One which only i'm using, another for whole family. They are really close to each other, this can cause problems, right?

Wan status:

My network settings on pc:

On PS4 settings are same, expect i have google dns and IP address is different

 

[Ralston18]

Yes indeed.

Only one router should be assigning DHCP IP addresses. Probably should be the "another for the whole family" router.

Disable DHCP on your "only" router and connect the PS4 to a LAN port via an Ethernet cable. Your PC is already connected to a LAN port correct?

And ensure that the two routers are connected using LAN to LAN ports.

What make and model is your router? To avoid disrupting the family network google the make and model of your router to learn how to convert your router into a switch. Then use wired connections between your pc and ps4 to the "switch".

There is still that other device: modem perhaps? Or modem/router which means 3 routers..

 

[lashamerkvilson]

Yes indeed.

Only one router should be assigning DHCP IP addresses. Probably should be the "another for the whole family" router.

Disable DHCP on your "only" router and connect the PS4 to a LAN port via an Ethernet cable. Your PC is already connected to a LAN port correct?

And ensure that the two routers are connected using LAN to LAN ports.

What make and model is your router? To avoid disrupting the family network google the make and model of your router to learn how to convert your router into a switch. Then use wired connections between your pc and ps4 to the "switch".

There is still that other device: modem perhaps? Or modem/router which means 3 routers..

These 2 routers use different networks, i mean they are from different internet providers. one i'm using is LB-Link( LB-Link BL-WA310AP) and another is ZTE

So, i must just place routers far away from each other? how far they must be placed?

The LB-Link one is 300Mbps Wireless AP / Client Router i don't know much about another one. but there is only 2 routers for sure

I can't connect Ethernet cable to PS4, it is placed too far away from router

 

[Ralston18]

Does the following link match your LB-Link?

https://www.lb-link.cn/products-detail.php?ProId=2

Do you have the User Guide/Manual?

The routers could be interfering with each other especially if operating on the same frequency and channels.

And look around some more: there is likely another modem or modem/router somewhere.

ISP ---> Modem ----> Router-----> Wired network devices and ~~~~~> Wireless network devices.

Or

ISP ----> Modem/Router ------> Wired network devices (which can include routers and wireless repeaters) and ~~~~> Wireless network devices.

Each network, yours and the family's, should be set up one way or the other.

The PS4 should not have the same IP address as any other devices on its' respective network. So you now have the PS$ connected via Ethernet cable to an Access Point if I am following your network setup correctly. What IP address static) is assigned to that Access Point (Make and model)? And is that IP address reserved on the router providing DHCP IP addresses.

 

[lashamerkvilson]

Does the following link match your LB-Link?

https://www.lb-link.cn/products-detail.php?ProId=2

Do you have the User Guide/Manual?

The routers could be interfering with each other especially if operating on the same frequency and channels.

And look around some more: there is likely another modem or modem/router somewhere.

ISP ---> Modem ----> Router-----> Wired network devices and ~~~~~> Wireless network devices.

Or

ISP ----> Modem/Router ------> Wired network devices (which can include routers and wireless repeaters) and ~~~~> Wireless network devices.

Each network, yours and the family's, should be set up one way or the other.

The PS4 should not have the same IP address as any other devices on its' respective network. So you now have the PS$ connected via Ethernet cable to an Access Point if I am following your network setup correctly. What IP address static) is assigned to that Access Point (Make and model)? And is that IP address reserved on the router providing DHCP IP addresses.

Sorry for late answer.

Yes, this is link of my LB-Link router. I have user guide.

You're right. there is a small box/thing/router i don't know what it is, it is connected to my router and 2 other routers, but all this things are too far away from each others, but anyways it's for the lodgers and i'm not using 2 other routers, nor my family.

IP address is assigned with DHCP on PS4. Curious sign i've find out is that with "family network" ping is 90-100 as it is on notebook and it's not jumping. It is jumping only when it's on my network. Also, i tried to ping same game with notebook, there were same jumps as in PS4.

 

[Ralston18]

Distance can be an issue with respect to both wired and wireless. Ethernet is good for up to 100 meters (328 feet) and wireless is highly dependent on both devices and environment.

However, if there is a small box physically connected to the routers and networks involved that box must be identified by make and model.

With two ISP's involved any cross connects are likely to cause problems.

Try to identify that small box and sketch out a connection diagram showing the various devices and connections for both networks.

And you mentioned "lodgers". One of them may well be tapping in somewhere and grabbing bandwidth. Knowingly or unknowingly. Find out, if you can, what they may have connected into the network(s).

 

[lashamerkvilson]

Distance can be an issue with respect to both wired and wireless. Ethernet is good for up to 100 meters (328 feet) and wireless is highly dependent on both devices and environment.

However, if there is a small box physically connected to the routers and networks involved that box must be identified by make and model.

With two ISP's involved any cross connects are likely to cause problems.

Try to identify that small box and sketch out a connection diagram showing the various devices and connections for both networks.

And you mentioned "lodgers". One of them may well be tapping in somewhere and grabbing bandwidth. Knowingly or unknowingly. Find out, if you can, what they may have connected into the network(s).

So i've find out few things. First : 192.168.1.1 in search bar in browser is for ZTE router panel, and 192.168.16.1 is for LB-Link router panel. That's really strange, isn't it? this box which is my internet connected is only one ISP. Two another ethernet cables are connected there just for the "lodgers". "family network" router is independent, is not connected to this box. "lodgers" can't take my bandwith, cause they have their own , i have my own.

So i think this box is ZTE model, and is assigned to 192.168.1.1. so one more curious thing, i had my internet on 192.168.1.1 but recently i find out that default panel address for my router is 192.168.16.1 , so just for any case i returned it to this address, when i accidentally got to 192.168.1.1 i was in ZTE.

 

[lashamerkvilson]

So. editing default gateway of the router to its default - 192.168.16.1 fixed problem. There isn't big ping in PS4 anymore.
So i don't really know why i have ZTE stuff in 192.168.1.1(maybe thing box thingy) but it doesn't really matter, cause everything works fine.

 

[Ralston18]

LB-Link does use 192.168.16.1 as its' default IP. So that IP via the browser should go to the LB-Link router's admin pages.

Likewise, 192.168.1.1 should be expected to take you to the ZTE router's admin pages.

Where does 192.168.4.1 take you?

Have you been able to determine what that other box is? I.e., Hop #2



1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 2 ms 192.168.4.1
3 1 ms 2 ms 1 ms 192.168.1.1

And there should not be two 192.168.1.1's along the path.

The LB-Link: "default panel address for my router is 192.168.16.1" is not showing up at all in your tracert and pathping results.

Are you able to physically sketch out the wired connections for the two IPS and all connected devices.

If the lodger's network devices are connected via Ethernet cables (or wirelessly for that matter) to your router or your family's router then the lodgers are using your bandwidth.

Understanding the physical layout is important. Double check the cable runs and connected devices.