Discussion PSU Caught Fire (EVGA 1000W Gold)

[JNicko]

Hi all,

My pc for the first time decided to suddenly turn itself off, as if the power plug had been pulled. My cpu and gpu temps were fine, so I pinned it on the psu possibly overheating.

I tried to start the pc again, but the power button promted nothing to start, but the bios light on my mobo was still on, so the psu wasn't quite dead.

After waiting a while, I tried starting my pc, only to hear the psu click once.

After another attempt 5 mins later, a slight sign of life, gpu fans etc.

One more go 15 mins later, led to everything powering up, but a strange noise from the psu. Through a vacant modular power pin hole, I could see a bright orage light, i.e an electrical fire. Of course I powered down instantly and didnt try again, I have since removed the psu amid a room full of a burning scent of electronics.

I will admit it had been a while since I had cleaned my psu, but the fan was working and airflow not obscured. So, setting on fire is still a bit strecthed, no?

What are the chances my other components are damaged?

Specs:

PSU: EVGA 1000W Gold
GPU: EVGA 1080TI FTW3
CPU: i7 6700k
Mobo: ASUS Maximus vii

Thanks in advance

 

[AngelTech]

Okay, what is the model of the EVGA PSU? and secondly you should keep everything clean but no shouldn't catch on fire.

 

[jonnyguru]

Okay, what is the model of the EVGA PSU? and secondly you should keep everything clean but no shouldn't catch on fire.

Yeah... There's only like four of them (G2, G3, GQ, and GS).

Would be good to know which model this was.

We could place bets. I'm putting money down on a GS 1000.

 

[AllanGH]

How old is the PSU....if it's a G3, you have a 10 year warranty, at least.

[EDIT]
But...

I'm putting money down on a GS 1000.

...yeah. Sure sounds like it.

 

[JNicko]

Would be good to know which model this was.

We could place bets. I'm putting money down on a GS 1000.

Sorry, should have clarified which one it was off of the bat.

It's a G1.

Unfortunately I don't have a receipt or proof of purchase for it, so warranty is out the window I'm afraid.

 

[AllanGH]

Well, the best you can do is replace it, and cross your fingers hoping that the rest of the machine is OK.

 

[Karadjgne]

Contact Evga anyway. Out of all the electronics firms dealing with pc's, they have the best service and support / warranty dept by far. Push come to shove, they'll maybe look up the psu by manufacturing date by the serial number and cover you anyway. You'll lose nothing by trying.

 

[AllanGH]

Actually, you're right....EVGA does track warranty status by serial number, and they are militantly proactive about letting a customer know what warranty entitlements they have.

 

[JNicko]

Well, the best you can do is replace it, and cross your fingers hoping that the rest of the machine is OK.

That's the hope, I'm sure everything is fine, I imagine the internal psu fuse would have blew if it was some kinda spike.

Contact Evga anyway. Out of all the electronics firms dealing with pc's, they have the best service and support / warranty dept by far. Push come to shove, they'll maybe look up the psu by manufacturing date by the serial number and cover you anyway. You'll lose nothing by trying.

Actually, you're right....EVGA does track warranty status by serial number, and they are militantly proactive about letting a customer know what warranty entitlements they have.

I called up, and whilst my psu is covered by a default 5 year warranty, I'm a second owner, which downgrades the warranty to 3 years, which they honour pre 2018 even without proof of purchase. Unfortunately, my psu is 4 years old, and the chaps weren't keen on handing out exceptions to the rule.

Ordered a new PSU earlier, shouls only be pc'less til tomorrow evening

 

[AllanGH]

Ah....second-ownership does complicate things a bit.

 

[Karadjgne]

Missed it by thaaaaat much!