PSU failure or what?

[Soiram91]

Hey all,

I have recently built my current desktop which specifications I will mention below.

In the beginning there were no issues whatsoever but suddenly 2 days ago my computer has been spontaneously rebooting by itself during heavy workload (gaming, 3D designing, etc.). It takes around 2 to 20 minutes since I begin the application until that happens.

On the other hand, during casual workload, there are no issues.

Temperatures from Motherboard // GPU // CPU // RAM // HDD // PSU are all within normal and acceptable values during the heavy workload. I have been monitoring all my parts with either one of the following apps: CAM // HWMonitor // Corsair Link // GPU Tweak II

Please find my system specs below:

Windows 10 x64 Home
Motherboard - Asus ROG Maximus X Hero (WiFi AC)
CPU - i7 8700k
CPU Water Cooling - EK-KIT 360 rgb
GPU - ASUS RTX 2080 Ti DUAL OC (stock cooler)
RAM - Corsair Vengeance LPX DDR4 - 16 GB: 2 x 8 GB
PSU - Corsair HX1000i

I have already contacted my PSU supplier for a replacement, but to be honest I'm not 100% sure that it's a PSU failure. Unfortunately I don't own another one to test it out.

Any advice would be extremely appreciative.
Thanks

 

[shmoochie]

If it is not temps, then it does seem like a bad psu to me. Do you get any crash data in the event logs?

 

[Soiram91]

If it is not temps, then it does seem like a bad psu to me. Do you get any crash data in the event logs?

[strike]There is no crash data whatsoever in the event logs.[/strike]
In the logging report of the PSU at the moment of the crash i see 42 °C and the fan at 0% (it's a feature of the PSU below a temperature threshold).

The PSU (and generally the whole system) is brand new.

Maybe if I could disable the 0 RPM feature of the PSU i could scratch that parameter of the failure off, but again, I don' t know if it's possible, but from the iCUE software there is not such option.

Edit:I found this on the events viewer:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/15/2018 10:07:44 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: *************(edited)
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-10-15T08:07:44.692592500Z" />
<EventRecordID>2594</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-LL0HIBQ</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">2</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>