[SOLVED] PUBG Crashes my system

[Locko]

[ Moderator note: Solved per OP.]

I hope someone can help to find the cause of my PC crashing.
The system is less than six months old

I play games sometimes, all of them except PUBG run great on 4k Ultra/High. But PUBG can sometimes cause my PC to suddenly shut down. I can't catch any patterns, it can happen regardless of the map, the intensity of the game events
After such situations, I usually manually check the temperature of the heatsinks on the CPU and video card, but they are not hot - well warm, but not hot.
Also, after such a shutdown, I can't switch on the PC right away - after pressing the start button on the system unit, nothing happens. But if I manually switch off the power supply (with a switch on the power supply itself) and switch it on again, the PC starts immediately.

Games where everything is good:
- The Division 2
- Horizon Zero Dawn
- DayZ
- The Division 1
- The Invincible
- Hunt Showdown
- Ghost Recon Wildlands
- Red Dead Redemption 2
- Warframe


Hardware

Motherboard	Asus TUF Gaming B550-PRO	BIOS Version 2204
CPU	AMD Ryzen 9 5900x	The thermal paste was replaced 7 days ago
RAM	2x16 Corsair Vengeance LPX DDR4 32GB 3200MHz CL16 (CMK32GX4M2B3200C16)	RAM is installed into A2+B2 slots. D.O.C.P activated.
SSD 1	Samsung SSD 990 Pro with Heatsink 4 Tb	Connected in PCIE 4.0 mode
SSD 2	Samsung SSD 970 EVO Plus 1 Tb	Connected in PCIE 3.0 mode
GPU	Asus ROG Strix RTX 3080 Ti	Plugged directly into the motherboard (horizontal installation). Connected to Asus VP32UQ Monitor by Display Port cable
Power Supply	Be quiet! STRAIGHT POWER 11 850W	Connected directly to a wall
Processor Cooling	Be quiet! Dark Rock Pro 5
Case	Be quiet! Pure Base 500
Case fan 1 (front)	3 x Be quiet! SILENT WINGS 4 120mm PWM high-speed	Connected via Noctua NA-SYC1 4-Pin Y-Cables
Case fan 2 (back)	Noctua NF-A14 industrialPPC-3000 PWM 140mm	Exhaust fan
Case fan 3 (top)	2 x Be quiet! Pure Wings 2 140mm	Connected via Noctua NA-SYC1 4-Pin Y-Cables

HWInfo logging was enabled from the start of the system, and after a certain period of time, the system was loaded. Log file is in attachments.
By load, I mean gaming PUBG.


Idle stats:
https://drive.google.com/file/d/1K_exzet02ZeK5aE6u0j1QZt3243JunHO/view?usp=sharing

I also attach some screenshots of HWMonitor with the load in some games (3 screenshots for each game - taken over a certain period of time each):

Horizon Zero Dawn
https://drive.google.com/file/d/1wU5oQicNSjK3-naCxEYVODUiwaDH1Zp3/view?usp=sharing

Loaded-Horizon-Zero-Dawn-2.png

drive.google.com

https://drive.google.com/file/d/14NYPxVMvl-45JP4PI1WTQwTsJ5gsFDrE/view?usp=sharing

The Division 2
https://drive.google.com/file/d/1q3_MvEMf3NdZUFp0t_zw3Ll1gu-dlyU6/view?usp=sharing

Loaded-The-Division-2-2.png

drive.google.com

Loaded-The-Division-2-3.png

drive.google.com

PUBG
https://drive.google.com/file/d/1inRj5F-MT5lNhJ8VQKGpc737jIb8yFq8/view?usp=sharing

Loaded-PUBG-2.png

drive.google.com

Loaded-PUBG-3.png

drive.google.com

Log file:
https://drive.google.com/file/d/1j40CGeoVkvERrmVOo0Xkc6VBjFkYsLcC/view?usp=sharing

 

[Lutfij]

Welcome to the forums, newcomer!

BIOS Version 2204
https://www.asus.com/motherboards-c.../helpdesk_bios?model2Name=TUF-GAMING-B550-PRO
The latest BIOS version is 3405. Update to the latest version, then clear the CMOS and see if the issue persists.

I would try and source(borrow, not buy) a higher wattage PSU that's reliably built and see if the issue persists.

 

[Locko]

Welcome to the forums, newcomer!

BIOS Version 2204
https://www.asus.com/motherboards-c.../helpdesk_bios?model2Name=TUF-GAMING-B550-PRO
The latest BIOS version is 3405. Update to the latest version, then clear the CMOS and see if the issue persists.

I would try and source(borrow, not buy) a higher wattage PSU that's reliably built and see if the issue persists.

TY for participation!

I've updated the BIOS to the 3205 version.
I hope this will be enough for my hardware, which I bought back in 2022 (But started using it only now).

I know that this is not the most current BIOS version, but the next 2 versions (3404, 3405) can't start the system after the update - after updating the BIOS, I start the system, and see that some processes are taking place on the motherboard (DRAM glows yellow, then stops, the processor glows red, then stops, the VGA indicator glows white, etc.) and after it (on both versions) there comes a moment when the VGA indicator glows white, the Boot indicator glows green and nothing is displayed on the screen. And so the PC can stand until you switch off
I have dual Boot. And the main loader is GRUB (Ubuntu 22)

 

[Locko]

The question is closed. The Bios version is not a reason.
I replaced my previous power supply with a new one with ATX 3.0 support вnd after a few days of active 3h+ gaming, the system no longer crashes.
My version of the reason is that my previous power supply (be quiet! Straight Power 11 850W - purchased in 2021) couldn't handle the short-term power spikes that are typical of the GA102 chip and just turnes off.

 

[Ralston18]

Changing to Solved.