Question purple-ish static monitor

omarr12

Commendable
May 21, 2016
5
0
1,510
0
Hello you beautiful people!

i don't know how to start this so i guess i'll just get into the problem right away.

i was just browsing around and then suddenly my screen turned purple-ish and static around darker areas (its much worst in real life than the recording but the camera doesn't pick it up for some reason).



i had this problem for like 20 min now and i don't know how to fix it, i tried to go back to the manual but to no avail, i don't know what to search for in the first place.



i think the problem is from the monitor and not a cable problem because the statics are there even though there is no HDMI cable connected.

tried the normal "on-off" was going out so i truned it off for like 10 min and its still the same problem.



the model is "Benq RL2455HM" if anyone is wondering
 

omarr12

Commendable
May 21, 2016
5
0
1,510
0
Hello,
How old is your monitor?
Have you tried reseting monitor settings via settings?
If its still under warranty I would do the RMA process.
i don't know how old the monitor exactly cause i bough it second hand but i had it for like 6 months.

i've contacted the seller asking if he still has the receipt.
 

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