Question QNAP NAS shared volumes are not visible in QFinder Pro ?

farren272

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May 25, 2023
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Hi all,

This is my first time postiong here, so be gentle.

I have all my data on a Qnap TS-228A NAS and I am trying to connect it to a new PC running
Windows 11 Home.

When I do this and try to mount the shared drives, they are not seen by the QFinderPro Storage Plug and Connect even though the NAS is visible and healthy. I have tested this on two other laptops which both work fine, so I can't work out why it's not working on the new PC.

All PCs are running Windows 11 Home, the only difference being that the new PC is 24H2 and the laptops are 22H2 and 23H2 respectively.

Any ideas would be very much appreciated

Many thanks

Farren
 
My suggestion is to use Powershell to "Get" and compare the configuration settings between the two working laptops and the new PC.

FYI:

https://woshub.com/powershell-configure-windows-networking/#google_vignette

https://www.powershellengineer.com/p/21-one-line-powershell-networking

https://itproguru.com/expert/2012/0...ess-and-more-dynamic-and-static-step-by-step/

You can find other similar links and tutorials.

The first objective is to find any difference(s) between the new PC and the laptops.

From my computer:

PS C:\WINDOWS\system32> Get-NetAdapter

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw... 15 Disconnected 74-40-BB-D5-2D-BE 3 Mbps
McCoole Realtek PCIe GbE Family Controller 12 Up 8C-EC-4B-7E-7E-D4 1 Gbps


PS C:\WINDOWS\system32> Get-NetIPConfiguration


InterfaceAlias : XXXXX (Redacted my network name.)
InterfaceIndex : 12
InterfaceDescription : Realtek PCIe GbE Family Controller
NetProfile.Name : Network
IPv4Address : 192.168.1.201
IPv4DefaultGateway : 192.168.1.1
DNSServer : 8.8.8.8
8.8.4.4

InterfaceAlias : Bluetooth Network Connection
InterfaceIndex : 15
InterfaceDescription : Bluetooth Device (Personal Area Network)
NetAdapter.Status : Disconnected

Just the basics to start with.

I would also run "ipconfig /all" (without quotes) via the Command Prompt on all three computers - look for differences that would not be expected. For example, each computer should have its' own unique IP address.

= = = =

In the third link you should be able to copy and paste the yellow highlighted "Gets"to drill down into Network Adapter configuration details.

No need to immediately change anything. Just look for differences.
 
My suggestion is to use Powershell to "Get" and compare the configuration settings between the two working laptops and the new PC.

FYI:

https://woshub.com/powershell-configure-windows-networking/#google_vignette

https://www.powershellengineer.com/p/21-one-line-powershell-networking

https://itproguru.com/expert/2012/0...ess-and-more-dynamic-and-static-step-by-step/

You can find other similar links and tutorials.

The first objective is to find any difference(s) between the new PC and the laptops.

From my computer:

PS C:\WINDOWS\system32> Get-NetAdapter

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw... 15 Disconnected 74-40-BB-D5-2D-BE 3 Mbps
McCoole Realtek PCIe GbE Family Controller 12 Up 8C-EC-4B-7E-7E-D4 1 Gbps


PS C:\WINDOWS\system32> Get-NetIPConfiguration


InterfaceAlias : XXXXX (Redacted my network name.)
InterfaceIndex : 12
InterfaceDescription : Realtek PCIe GbE Family Controller
NetProfile.Name : Network
IPv4Address : 192.168.1.201
IPv4DefaultGateway : 192.168.1.1
DNSServer : 8.8.8.8
8.8.4.4

InterfaceAlias : Bluetooth Network Connection
InterfaceIndex : 15
InterfaceDescription : Bluetooth Device (Personal Area Network)
NetAdapter.Status : Disconnected


Just the basics to start with.

I would also run "ipconfig /all" (without quotes) via the Command Prompt on all three computers - look for differences that would not be expected. For example, each computer should have its' own unique IP address.

= = = =

In the third link you should be able to copy and paste the yellow highlighted "Gets"to drill down into Network Adapter configuration details.

No need to immediately change anything. Just look for differences.

Many thanks for the tips on this,

I'll have a go and see what differences I can find.

Farren