Quadro install - help PLEASE!

[Lane Gillespie]

Hi,
I'm trying to get the following video card to work in my 'HP Pavilion Elite' H8-1020 (Windows 7)
NVIDIA Quadro K600
- http://www3.pny.com/NVIDIA-Quadro-K600-P3276C365.aspx
The chipset in the H8-1020 is Intel H61 so from what I can tell, I have a PCI-E 2.0 16x slot which is what the card calls for.
This PC shipped with a Radeon HD6570 installed so I removed that card and installed the Quadro.

When I turn on the computer, I get POST from BIOS but it won't go any further. It just sits on the screen telling me I can press ESC to enter setup but pressing ESC does nothing. No beeps either.

I reconnected the stock video card looking for an option to disable secure boot but the option does not exist in the BIOS.

Under 'boot order' in the BIOS, I tried disabling all the UEFI devices and leaving only legacy devices active but that did not help.
Bios is v7.16 which is the latest and I tried reflashing it but that didn't help either.
I also tried accessing the BIOS while using the onboard video but that also did not help. Under the security menu, there is still no option for 'Secure Boot Configuration'.

I tried pulling the battery on the mobo - didn't help.
I tried resetting BIOS to defaults - didn't help.

At this point, I am trying to figure out if the problem is that the card is simply incompatible or if there is some setting in the BIOS that is preventing the card from working. I don't think I need a larger power supply only because the HD6570 appears to consume more power than the K600 does.

Thanks!

 

[DjDafiDak]

Before i even read what you wrote and try to help you, i have to ask since alot of people make that mistake, you do know that its not a gaming gpu right?

 

[Lane Gillespie]

I appreciate you taking your time to reply. Thank you.
Yes, I'm just trying to get something that will work a little better for after effects.

 

[clarkjd]

Did you remove the AMD drivers for the hd6570 before you removed it?

 

[Lane Gillespie]

I did not uninstall any AMD drivers first - no.
Would that cause the computer to hault during POST?

 

[clarkjd]

I did not uninstall any AMD drivers first - no.
Would that cause the computer to hault during POST?

It is trying to load the AMD drivers and not finding any AMD hardware.

Will it work with the old AMD card installed? If so, while it is running, go to add/change programs and remove all the AMD video drivers. Shut down and remove the 6570, then install the Quadro card, and try to boot. you should be able to boot using the standard microsoft vga drivers. Once booted, then you can install the Nvidia quadro drivers.

Good Luck!

 

[Lane Gillespie]

Thank you. I will try that now and report back!

I did not uninstall any AMD drivers first - no.
Would that cause the computer to hault during POST?

It is trying to load the AMD drivers and not finding any AMD hardware.

Will it work with the old AMD card installed? If so, while it is running, go to add/change programs and remove all the AMD video drivers. Shut down and remove the 6570, then install the Quadro card, and try to boot. you should be able to boot using the standard microsoft vga drivers. Once booted, then you can install the Nvidia quadro drivers.

Good Luck!

 

[Lane Gillespie]

Hi, I did as you suggested and after shutting down and swapping cards, it still froze at POST. So I shut down and reinstalled the AMD card and booted back up (I am writing this from the computer I'm working on).

 

[clarkjd]

Hi, I did as you suggested and after shutting down and swapping cards, it still froze at POST. So I shut down and reinstalled the AMD card and booted back up (I am writing this from the computer I'm working on).

Sounds like you have a defective Quadro card...Do you have a different computer to try it in?
?
The Quadro card you list doesn't have 6-pin PCI/E connecteors, so it gets all it's power from the slot. Are you sure that you have a PCI/E 2.0 slot?
The HD6570 is a PCI/E2.1 card, so your slot should be good to go..

That leads us back to the Quadro being defective..I would RMA it back to the vendor.

 

[Lane Gillespie]

Hi, I did as you suggested and after shutting down and swapping cards, it still froze at POST. So I shut down and reinstalled the AMD card and booted back up (I am writing this from the computer I'm working on).

Sounds like you have a defective Quadro card...Do you have a different computer to try it in?
?
The Quadro card you list doesn't have 6-pin PCI/E connecteors, so it gets all it's power from the slot. Are you sure that you have a PCI/E 2.0 slot?
The HD6570 is a PCI/E2.1 card, so your slot should be good to go..

That leads us back to the Quadro being defective..I would RMA it back to the vendor.

Thank you. I'm returning the card to Amazon as DOA and I'll order something else.

 

[clarkjd]

Hi, I did as you suggested and after shutting down and swapping cards, it still froze at POST. So I shut down and reinstalled the AMD card and booted back up (I am writing this from the computer I'm working on).

Sounds like you have a defective Quadro card...Do you have a different computer to try it in?
?
The Quadro card you list doesn't have 6-pin PCI/E connecteors, so it gets all it's power from the slot. Are you sure that you have a PCI/E 2.0 slot?
The HD6570 is a PCI/E2.1 card, so your slot should be good to go..

That leads us back to the Quadro being defective..I would RMA it back to the vendor.

Thank you. I'm returning the card to Amazon as DOA and I'll order something else.

You are welcome!

Good Luck!

 

[Lane Gillespie]

Hi Guys,

I got a new card (GTX660) and it is having the same problem... I started a new thread since the title of this thread no longer applies.
The new thread is here:
http://www.tomshardware.com/answers/id-1758670/install-gtx660-ipisb-carmel-motherboard.html
Thanks.