Question Question HELP! Predator Helios 300, Came stock with 2666 Mhz 8 GB DDR4 Ram , Upgraded and its showing 2400

Jan 12, 2021
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so in full detail firstly and foremost

there is no tweaker in bios , second, when i try to do anything with ram i nbios it wont let me and says squat about ram in bios , now that thats off



i purchased a acer predator helios 300 off fingerhut about a year ago i love it , i use it daily i game and edit and animate and it gets the job done , well now im heavy into AE adobe after affects for those who dont know what AE is , and had to upgrade so 3 months ago i went from my 8 gb stick shown below , which WAS showing at 2666 mhz in task and cpuz , to the pny 16 gb s of 2400 mhz ram, best buy recommended it , probably my mistake there, but i did that for 3 months and still was maxing out on ram over 15 gb a day consistant, so i ordered the 32 gb shown below and figured since my laptop IS specifically for 2666 thats what acr recommends in manula website etc, i went with the Ballistix crucial shown below again , and thats 2666mhz but for some reason after taking the 2400 mhz 16gb sticks out , it shows the 2666 32gb sticks running only at 2400 , i cant find any way to fix this as i know for a fact my computer will take the 2666 no problem , how can i do this this has been driving me F-ing nuts all night and i dont wanna order a programmer as i dont know or am comfortable flashing the bios , any help EXTREMELY APPRECIATED , THANKS GUYS GOD BLESS



HERE ARE THE SPECS AND THE CAPTURES OF EVERYTHING BELOW

View: https://imgur.com/gCCuiem


View: https://imgur.com/1ebVfeo


View: https://imgur.com/FuhHG9n


View: https://imgur.com/xXP2wHt


View: https://imgur.com/7c6iNhE


View: https://imgur.com/8wK91IC


View: https://imgur.com/3E3hBIl


View: https://imgur.com/flOYRsp


View: https://imgur.com/Itc8E2b
 

borris618

Distinguished
May 6, 2013
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There should in the bios be an option to enable the "XMP" profile for your ram.
You can se in your first picture it recognises the capability, so i assume it is just not enabled.
If you are not able to set the profile then reset the bios to the default values and try if you can enable it afterwards.
 
Jan 12, 2021
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There should in the bios be an option to enable the "XMP" profile for your ram.
You can se in your first picture it recognises the capability, so i assume it is just not enabled.
If you are not able to set the profile then reset the bios to the default values and try if you can enable it afterwards.
YEAH THERE IS NOTHING FOR THAT , JOW DO I RESET BIOS , THERES NOTHING FOR XMP AND NOTHING FOR RESETTING , ONLY DEFAULT SETTING WHICH IT CURRENTLY IS , NTHING FOR XMP THO
AND THE SAD THING IS BEFORE IT WAS ON 2666 WHEN THE STOCK RAM WAS IN THEN I STUPIDLY PUT 2400 IN AND I ASSUME IT JUST UNDERVOLTED? BUT NOW AM I Fk*ED? WHAT IF I DID FACTORY RESETS? TO THE PC WILL THAT HELP ?

SRY MY CAPS IS STUCK FROM ME BEING FRUSTRATED
 
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