Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I recently unistalled my Canon MultiPass fax/printer/copier and installed
"Fax." I have checked to make sure that my internal analog modem was on the
XP compatible list. I have the fax configured to use the analog modem. When
a fax is incoming my phone just rings and rings. When I try to send a fax,
it just sits in the outgoing file. If I restart my computer, the fax machine
will work briefly. I am receiving an error message that states "the port the
modem is using is in use by another application . . ." My fax is using com3.
I connect to the internet via a cable modem. From what I can tell the cable
modem uses com1. Although neither device shows a conflict through Device
Manager, I read somewhere that com1 and com3 use the same port and com2 and
com4 use the same port thus causing the conflict.
Is there a way to solve my problem so I can send and receive faxes using Fax
Console?
Thanks,
Sheryl
I recently unistalled my Canon MultiPass fax/printer/copier and installed
"Fax." I have checked to make sure that my internal analog modem was on the
XP compatible list. I have the fax configured to use the analog modem. When
a fax is incoming my phone just rings and rings. When I try to send a fax,
it just sits in the outgoing file. If I restart my computer, the fax machine
will work briefly. I am receiving an error message that states "the port the
modem is using is in use by another application . . ." My fax is using com3.
I connect to the internet via a cable modem. From what I can tell the cable
modem uses com1. Although neither device shows a conflict through Device
Manager, I read somewhere that com1 and com3 use the same port and com2 and
com4 use the same port thus causing the conflict.
Is there a way to solve my problem so I can send and receive faxes using Fax
Console?
Thanks,
Sheryl