R9 380 not working...

[Darksouls40k]

Moved discussion to http://www.tomshardware.co.uk/answers/id-2743229/problems-installing-psu-gpu-380.html with a more comprehensive explanation and a title that refelcts what i discovered so far!!!

Hi,

I received my new MSI R9 380 2 GB OC version and cant make it work.

The fans work and activate but there is no input detected on my screen...

Any idea what might be the problem and how to solve it ?

Here are my specs : http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03382032

I also upgraded the power supply to a XFX TS 550 W which u can check here:
www.pcdiga.com/2/7848/Fonte-XFX-TS-550W-80PLUS-Bronze-P1-550S-XXB9

For now i just put back the old HD 7450 and everything works...
Also to note (no idea if it might be related) but since i put on the new power supply when i shutdown the pc it either freezes the image on shuting down and then a few seconds later shuts down, and sometimes it shutsdown but lets on the led from the turn on the power for the computer...

 

[fudgecakes99]

it sounds like a faulty psu. Try and rma the psu. Or if you have a different psu try plugging that in.

 

[Darksouls40k]

I dont have another PSU that can handle that kind of power just the original 300 watts... guess ill have to RMA

 

[fudgecakes99]

trust me you don't wanna keep testing the same power supply unit in your build it's not worth it if it's failing could short a lot of equipment. Rma now save's you from rma ing everything later.

 

[Darksouls40k]

trust me you don't wanna keep testing the same power supply unit in your build it's not worth it if it's failing could short a lot of equipment. Rma now save's you from rma ing everything later.

Hm now with the old PSU some of the things also happen, namely the computer goes off but fans and power light are still on and also when use restart it takes some time like he seems to shut down (noise from shutdown and then relaunches)... The freezing screen on shuting down never happened though like it happened with the new XFX.

The only changes i made were uninstall all AMD software including drivers just to do a fresh installation of the drivers and maybe i swapped the cables that connect the HDD and the dvd reader to the motherboard but dont hink that could have any impact instead of connecting with the motherboard in slot 1 like b4 theyd be in slot 2 dont see the difference...

 

[Darksouls40k]

This has gone from a dream upgrade to a nightmare...

 

[fudgecakes99]

if it's still freezing then its the moba or it could be the cpu. Sounds like something else is plauging your system. Have a friend come over and start swapping compatible parts in with an older build.

 

[fudgecakes99]

Nows the time for process of elimination. Narrow down the problem. Then rma whatevers fudged up.

 

[fudgecakes99]

GL.

 

[Darksouls40k]

if it's still freezing then its the moba or it could be the cpu. Sounds like something else is plauging your system. Have a friend come over and start swapping compatible parts in with an older build.

With the original PSU the screen on shuting down never freezes that disappears I just misswrote in the previous post which i already edited / corrected... The rest of the symptons remain even for the original PSU after trying the new hardware...

 

[fudgecakes99]

So it could be the mobo then, or it could be the cpu since it seems like it wont even boot. It could also be gpu here do this. Unplug your graphics card and just boot up the pc. If it works then it could be the gpu but it's definitely maybe not the cpu. As it would have to use the cpu's graphics to boot then again it's the mobo bios. Alright disregard that you need to swap out some parts and test on a different pc. Ask a friend or family member its the only definitive way to figure out whats wrong.

 

[Darksouls40k]

Cant swap out the parts with anyone, anyways im wondering if that PSU fried the crap out of my MOBO... btw im making a new thread of this problem where i explain it much better and with title that better explains the full scope of my problem ill add the link below this post

 

[Darksouls40k]

moved discussion here with better explanation and a title that reflects the problem much better http://www.tomshardware.co.uk/answers/id-2743229/problems-installing-psu-gpu-380.html