Question R9 390 Black Screen of Death

Apr 4, 2021
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Hi,

I have been using my R9 390 for the last few years with no issues. However, today when I started Call of Juarez to continue playing the game, the black screen of death came on and I had to press down the power button to turn off the computer.

The computer would not turn on after that and I had to turn on the computer in safe mode to uninstall the video adapter driver and the C/AMD folder. I also used AMD Cleanup Utility in safemode to remove all old drivers.

However, everytime I reinstalled the drivers, as soon as I would start to play any game, I would get the black screen of death and and the computer would not turn on past the windows logo. I would have to go back to safe mode and uninstall the graphics adapter and all drivers again.

This card has been working great so far. If anyone has any suggestions I would highly appreciate them.

OS: Window 7
Processor; i5-6600 @ 3.30GHz
RAM: 16 GB
Motherboard: ASUS Z170-A

Thank you
 

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