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Redbird

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Jan 27, 2005
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Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

What do you have to do to get rebates back from Soyo.
I got a motherboard back in Sept-04 with 2 rebates totaling $110.
I emailed them 2 times with no responce.

Thanks...Stephen
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Try contacting the company that is in charge of the rebate program.
That would be a good place to start. But I bet you didn't think to copy
all of that information.
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

I made a copy of the rebate form.

Thanks...



On 27 Jan 2005 18:59:54 -0800, j.burghdoff@sbcglobal.net wrote:

>Try contacting the company that is in charge of the rebate program.
>That would be a good place to start. But I bet you didn't think to copy
>all of that information.
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

You have to check to see if you are approved. www.verifyrebate.com
Then call and call and call if they have been approved.
Get names!!!
If they have not been approved then call and find out what you need to do!
Get names!!! ;-)

I finally got mine after about 6 months. Good product at a good price, but
bad rebate service leaves me not wanting to buy from them anymore. :-(

later,
dave
(One out of many daves)


"Redbird" <kilmer69@msn.com> wrote in message
news:sgrhv093ijb4p9jq945drqnd0ojrj2l8ct@4ax.com...
> What do you have to do to get rebates back from Soyo.
> I got a motherboard back in Sept-04 with 2 rebates totaling $110.
> I emailed them 2 times with no responce.
>
> Thanks...Stephen
>
>
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

I bought a Soyo M/B, case and CPU from Tiger Direct two years ago and
the rebate (which was like $90) came in quickly. Last year, I went for
one of those Soyo cases (free after rebate - maybe $49) from Tiger and
that rebate is lost in space after six months. Didn't make a copy of
the paperwork neither. Now I copy everything, or better yet, just
ignore a lot of rebate offers.

Makes me glad I didn't buy that $99 Soyo MB that was free after rebate.
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

That is what I did. Soyo MB and after rebate $10.
Never again.
But they quit making MB's anyway. I can see why.




On 30 Jan 2005 22:30:43 -0800, seasalt726@netscape.net wrote:

>I bought a Soyo M/B, case and CPU from Tiger Direct two years ago and
>the rebate (which was like $90) came in quickly. Last year, I went for
>one of those Soyo cases (free after rebate - maybe $49) from Tiger and
>that rebate is lost in space after six months. Didn't make a copy of
>the paperwork neither. Now I copy everything, or better yet, just
>ignore a lot of rebate offers.
>
>Makes me glad I didn't buy that $99 Soyo MB that was free after rebate.
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Check this out.
http://www.anandtech.com/news/shownews.aspx?i=23377




On Tue, 01 Feb 2005 02:59:05 GMT, "dave AKA vwdoc1"
<vwdoc1@ameritech.net> wrote:

>are you sure about the MBs?
>http://www.soyogroup.com/products/select.php?proc=Proc_Intel_Pentium_4
>
>
>"Redbird" <kilmer69@msn.com> wrote in message
>news:lv1tv05ve0iu35i5ss2ngmpk7tosqasipc@4ax.com...
>> That is what I did. Soyo MB and after rebate $10.
>> Never again.
>> But they quit making MB's anyway. I can see why.
>
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

definitely news we can use Redbird! 🙂
thanks,
dave
(One out of many daves)

"Redbird" <kilmer69@msn.com> wrote in message
news:7g2vv0tb1t5ku50ucp843e0lu8clelrbau@4ax.com...
> Check this out.
> http://www.anandtech.com/news/shownews.aspx?i=23377
>
>
>
>
> On Tue, 01 Feb 2005 02:59:05 GMT, "dave AKA vwdoc1"
> <vwdoc1@ameritech.net> wrote:
>
>>are you sure about the MBs?
>>http://www.soyogroup.com/products/select.php?proc=Proc_Intel_Pentium_4
>>
>>
>>"Redbird" <kilmer69@msn.com> wrote in message
>>news:lv1tv05ve0iu35i5ss2ngmpk7tosqasipc@4ax.com...
>>> That is what I did. Soyo MB and after rebate $10.
>>> Never again.
>>> But they quit making MB's anyway. I can see why.
>>
>
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Dear SOYO Customers

I have heard your requests and read your posts concerning SOYO Rebates.
We here at SOYO Group take this matter very seriously. I can assure you
that we have been working tirelessly to send out Rebates to ALL
qualified customers.

NOW - If you have gone to www.VerifyRebate.com and it states that your
rebate has been approved, if it should have been approve, or if it had
been removed, please send an e-mail with all of your information, to
soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) and one of our
customer service representatives will verify the status and send you a
note with information to satisfy the request.
If you have any other inquiry please also email to
soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) . Please make sure
to include your information such as first name, last name, mailing
address, store name, product model number, and purchase date as
registered on the rebate form in the email. To expedite service, please
email us if it has been 16 weeks of the rebate program postmark date,
as shown on your rebate

Again, I deeply apologize for any inconvenience this may have caused to
our loyal customers, and look forward to resolving any issues /
concerns in the future and are always listening to what you have to
say.

Above all, please be patient. Customers have been getting a response
back within 48 hours, and there checks within 7 days.


This message was posted on the new Soyo forum. Which can be found at
http://forum.soyo.com/index.php
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

I did get that motherboard and sent in the required rebate docs in Apr 04 (the
deadline was May 28/04) and still I get no response from "rebate@soyousa.com" or
Customer Support email.

When I went to "verifyrebate.com" it blocked me from doing anything until they
got to doing rebates with deadlines in May04. After that when I try to register
the rebate online it won't accept it since they don't have an option for that
model motherboard and not an option for TigerDirect. It's been almost 10 months.
.. . who do I call? I've tried TigerDirect but no response either.
BS

seasalt726@netscape.net wrote:
>
> I bought a Soyo M/B, case and CPU from Tiger Direct two years ago and
> the rebate (which was like $90) came in quickly. Last year, I went for
> one of those Soyo cases (free after rebate - maybe $49) from Tiger and
> that rebate is lost in space after six months. Didn't make a copy of
> the paperwork neither. Now I copy everything, or better yet, just
> ignore a lot of rebate offers.
>
> Makes me glad I didn't buy that $99 Soyo MB that was free after rebate.
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Hi,

....
#NOW - If you have gone to www.VerifyRebate.com and it states that your
#rebate has been approved, if it should have been approve, or if it had
#been removed, please send an e-mail with all of your information, to
#soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) and one of our
#customer service representatives will verify the status and send you a
#note with information to satisfy the request.

hehe. e-mail. Yeah. Tried that. Several times. All went unanswered.

Newegg.com got so many complaints about the Soyo rebate problem they
sent a CYA e-mail to their customers, offering some lame discounts (on
Soyo products, no less). In it they gave a phone number for
verifyrebate.com-

909-292-2528

Which, 99% of the time, will give you a voice mailbox where you can
leave a message which will go unanswered. Occasionally, if you are
*very* persistant, you can get a real human being at this number. This
(poor, beleaguered) being will tell you a.) the same thing that the web
site tells you when you do a lookup, and b.) if you do show up on the
website, that they will expedite the process for you and you'll get your
rebate in another 90 days.

If part a.) says they haven't processed your rebate yet, this (poor,
beleaguered) being will tell you to send an e-mail request to research
your missing rebate, which will go unanswered.

....
#Above all, please be patient. Customers have been getting a response
#back within 48 hours, and there checks within 7 days.

Lies, lies, no phone calls or reply e-mails or checks in over 7 days,
and the checks in 7 days doesn't even correspond to the 90 days quoted
over the phone.

#This message was posted on the new Soyo forum. Which can be found at
#http://forum.soyo.com/index.php

Hey, let's all go there and make our problems known.

Ken.
--
-------------------------------------------------------------------------
Mail: kmarsh at charm dot net | Just say "no" to liars SCO and Soyo
WWW: http://www.charm.net/~kmarsh | Return services to local CIS offices!
-------------------------------------------------------------------------
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Well you have to be persistent but nice. ;-)
I finally got mine after about 8 months and many calls. I was able to get a
human most of the times, but if I left a message they promptly returned my
call.
Several excuses were given, ranging from the check machine was broken, to it
is almost in the mail. Yeah right!
I just wanted my $120 in rebates, and I finally got them. <g>

Don't give up, keep calling them!!! You deserve YOUR REBATES!!!

I don't like the effort I had to go through with them and they have lost me
as a future customer. :-(

later,
dave
(One out of many daves)


"Ken Marsh" <kmarsh@fellspt.charm.net> wrote in message
news:MWqTd.11$BU.1265@news.abs.net...
> Hi,
>
> ...
> #NOW - If you have gone to www.VerifyRebate.com and it states that your
> #rebate has been approved, if it should have been approve, or if it had
> #been removed, please send an e-mail with all of your information, to
> #soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) and one of our
> #customer service representatives will verify the status and send you a
> #note with information to satisfy the request.
>
> hehe. e-mail. Yeah. Tried that. Several times. All went unanswered.
>
> Newegg.com got so many complaints about the Soyo rebate problem they
> sent a CYA e-mail to their customers, offering some lame discounts (on
> Soyo products, no less). In it they gave a phone number for
> verifyrebate.com-
>
> 909-292-2528
>
> Which, 99% of the time, will give you a voice mailbox where you can
> leave a message which will go unanswered. Occasionally, if you are
> *very* persistant, you can get a real human being at this number. This
> (poor, beleaguered) being will tell you a.) the same thing that the web
> site tells you when you do a lookup, and b.) if you do show up on the
> website, that they will expedite the process for you and you'll get your
> rebate in another 90 days.
>
> If part a.) says they haven't processed your rebate yet, this (poor,
> beleaguered) being will tell you to send an e-mail request to research
> your missing rebate, which will go unanswered.
>
> ...
> #Above all, please be patient. Customers have been getting a response
> #back within 48 hours, and there checks within 7 days.
>
> Lies, lies, no phone calls or reply e-mails or checks in over 7 days,
> and the checks in 7 days doesn't even correspond to the 90 days quoted
> over the phone.
>
> #This message was posted on the new Soyo forum. Which can be found at
> #http://forum.soyo.com/index.php
>
> Hey, let's all go there and make our problems known.
>
> Ken.
> --
> -------------------------------------------------------------------------
> Mail: kmarsh at charm dot net | Just say "no" to liars SCO and Soyo
> WWW: http://www.charm.net/~kmarsh | Return services to local CIS offices!
> -------------------------------------------------------------------------
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

On 19 Feb 2005 16:18:13 -0800, j.burghdoff@sbcglobal.net wrote:

>Dear SOYO Customers
>
>I have heard your requests and read your posts concerning SOYO Rebates.
>We here at SOYO Group take this matter very seriously. I can assure you
>that we have been working tirelessly to send out Rebates to ALL
>qualified customers.
>NOW - If you have gone to www.VerifyRebate.com and it states that your
>rebate has been approved, if it should have been approve, or if it had
>been removed, please send an e-mail with all of your information, to
>soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) and one of our
>customer service representatives will verify the status and send you a
>note with information to satisfy the request.
>If you have any other inquiry please also email to
>soyo@verifyrebate.com (DO NOT SEND ANY ATTACHMENTS) . Please make sure
>to include your information such as first name, last name, mailing
>address, store name, product model number, and purchase date as
>registered on the rebate form in the email. To expedite service, please
>email us if it has been 16 weeks of the rebate program postmark date,
>as shown on your rebate
>Again, I deeply apologize for any inconvenience this may have caused to
>our loyal customers, and look forward to resolving any issues /
>concerns in the future and are always listening to what you have to
>say.
>Above all, please be patient. Customers have been getting a response
>back within 48 hours, and there checks within 7 days.
>This message was posted on the new Soyo forum. Which can be found at
>http://forum.soyo.com/index.php

Bull_

I sent my copies of the 'lost' forms and other records several weeks ago. No
word yet.

I'd be willing to bet that I will never get a dime from Soyo.

I encourage all vendors like New Egg and others to DROP ALL SOYO products
immediately. There is no reason why a vendor should have their good reputation
dragged into the mud because of the shoddy business practices of ONE supplier.
There are many more suppliers to choose from. I have informed NewEgg that I will
not be purchasing anything from them again until they drop the Soyo product
line. Considering that I spend less than $2k a year with NewEgg I'm obviously a
small fry in the big picture but if MORE people would start boycotting these
vendors then maybe we can have some impact.

Write your vendors. Let them know you don't appreciate them handling suppliers
that participate in consumer rip-offs.

Get those letters and emails flowing! Forget Soyo_ they could care less. HIT the
vendors!
 
Archived from groups: alt.comp.periphs.mainboard.soyo (More info?)

Well......... I just went to Soyo Rebates again to check my status. It
previously stated my rebate was approved on Oct. 28, 2004. It is now
gone and they claim to have no record of it. It gives the usual BS to
contact them. I think that I will call my local news channel. They have
a segment on consumer complaints that they investigate. I would like to
have this dishonest and fraudulent company called to the carpet. By the
way...... it is a national news channel. I will also call Tiger Direct
(place of purchase) and let them know how Soyo does not honor their
rebates or respond to emails concerning rebates. Anyone in California
that has the same problem should also contact their TV stations that do
consumer reports. Lets see if this will help. Another suggestion.......
call the Better Business Bureau and file a complaint with them. It is
no longer the monetary amount for me its about the fraud of it all.
 
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