Radeon 4830 is not Recognized by MSI MB.

[Elysia7]

Here's what I have as a new (ish) PC build:

NEW: MSI Motherboard B85M-P33 Military Class 4

NEW: CPU i5 4430 Intel

NEW: RAM DDR3 4GB Patriot

NEW: Power Supply 525w eXtreme II Power

NEW: Asus Blu-ray/DVD reader

Vantec UGT-CR905 58-In-1 Internal Card Reader 3.5" (3 years old)

Western Digital 500GB (uses SATA cables, a few months old from purchase)

Sapphire Radeon 4830 512MB (4 years old)

OS being used: An upgrade version of Windows 7.


This is all I have in the PC right now. I made triple sure that all my cables are in their corresponding positions, also grounded myself before connecting.

Issue 1: When my monitor is connected to my graphics card (Radeon), I get a No Signal message. However, when I plug in my monitor via the integrated Motherboard, the screen works fine.

Issue 2: PC will boot passed the MSI Logo until the Windows 7 start up, but then it shows a blue screen with words for a fraction of a second and then reboots.
Please note that I am able to get into the MSI Bios screen.
I noticed a solid red light on the graphics card and its fan wasn't on.

I have been all over the web trying to figure this out, even tried some simple solutions such as:
-Positioning the RAM in the second slot rather than the 1st and vise versa, both times it has snapped into place. (Yes, I gave some force to make sure it was in).

- Repositioning the Graphics card making sure it was fully in place.
- Switched the USB connecters on the MB.
- Repositioned the 24 pined Power Supply making sure it was fully in place.

Please also note I do not have another PC to test anything on, and that in the BIOS it does recogonize everything I have placed on the MB, everything BUT the graphics card. *sigh*

I have been all over the web trying to fix this problem, but alas, nothing has worked so far. Is there another method that I haven't or others already thought of that I can try? Pretty please! I need your help.

 

[cklaubur]

This might be a stupid question, but did you plug in the PCI-E power connector to the video card? There should be a 6-pin power socket on the edge of the card facing the front of the computer.

Casey

 

[Elysia7]

Lol!! Wow I can't believe I forgot that! So far the monitor recognizes the graphics card, so all good there, but now I can't mouse over the overview of the motherboard in BIOS. The curser just disappears. Though, that isn't a worry right now. I'm still trying to get into Windows, it's telling me to use the boot disc. My plan is to check the graphics card when I am able to get into Windows.

 

[cklaubur]

Good to hear we got that problem fixed.

I noticed that you are using an upgrade version of Windows 7. Did you do a clean install, or was there an OS on the hard drive already?

Casey

 

[Elysia7]

There is an OS already on the hard drive. Do I have to do a clean install?

 

[cklaubur]

Yes, since Windows is expecting the older computer's parts and is instead finding your new parts. You should be able to do a clean install using the upgrade disc, but you may have to put in your previous OS disc so it verifies that the license is valid.

Casey

 

[Elysia7]

Ahh, ok. Will do. Thanks so much, even though I had a dumb moment. If I have any more questions, I'll be sure to post here again.

Thank you!

Edit: I was hoping I wouldn't be back so soon. I put in the previous OEM XP with SP1 disk in and a blue screen came up "A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your PC. If this screen appears again, follow these steps:
Check for viruses on your PC. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your PC."

Edit: Finally solved! I had to change the Configuration in BIOS and change to IDE instead of ACHI for installing XP.