Radeon HD 7670 drivers not working on Windows XP PRO (32bits)

[longshotphil]

Hi,
First thing first english is not my mother tongue so please be forgiving.

I installed a Radeon HD7670 in my computer last monday (24th october) and since I wasn't able to install the drivers for it.
Usally this is not a big thing but for some reason this one is a bummer. Despite some research on Internet and even emails
with an AMD technician I still can't figure this one out.

To start of here are some info took from a fresh DXdiag:

------------------
System Information
------------------
Time of this report: 10/27/2016, 17:30:01
Machine name: VOHL022
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Language: French (Regional Setting: French)
System Manufacturer: LENOVO
System Model: 5474A71
BIOS: LENOVO BIOS Rev: 1.0
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs)
Memory: 3006MB RAM
Page File: 1350MB used, 3542MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1280 x 1024 (16 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (French)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 4/14/2008 08:00:00, 9344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 4/14/2008 08:00:00, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

So as you can see I'm still running Windows XP PRO (32bits) and upgrading is not an option. My screen is plug in the Radeon HD7670 video
card as I write this message and I triple checked the connection of this one in my computer and there's no extra power supply to be
connected here.

Now I'll resume the 2 "techniques" that I've tried to fix the problem.

#1- This one was to do as the AMD technician told me. Downlaod the "Catalyst 14.4& Graphics Driver Installer for Windows XP 32-Bit" from
http://support.amd.com/fr-fr/download/desktop?os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true . Clean uninstall all old
drivers with DDU (Display Driver Uninstaller) because the “AMD Clean Uninstall” application that the technician suggested wasn't
compatible with Windows XP 32bits. Then proceed to install with the help of the "How-To Install AMD Catalyst™ Drivers For A Windows®
Based System" guide from http://support.amd.com/en-us/kb-articles/Pages/catalyst-windows-install.aspx. All things that I had already
tried on my own minus the clean uninstall with DDU and the step by step guide...All went well till the end of the installation where I
should of had a prompted message to reboot my computer as in last step (11 th) of the guide. So I manually rebooted my computer and
realized that my device manager was still showing me that I was using the generic video driver. Note that no message of errors of any
sort ocurred during or after the installation.

#2- This one was to after step #1 do a clean uninstall (again) and restart the installation process of the "Catalyst 14.4& Graphics Driver
Installer for Windows XP 32-Bit". But this time after the files were unzip at there default location I aborted the installation process to
go in my device manager and manually upgrade my driver for the video card by selecting a path to search from the unzipped files. Yes the
".inf" files were there and no this didn't work either. I found this technique on Internet forum with someone who seemed to have the same problem but with a
different video card and newer OS (7).

So it seems that Windows XP PRO (32bits) is somehow a problem in the equation...

Any help would be really appreciated.


Thanks

 

[bobmanuk]

maybe you could try the manufacturer drivers, not AMD drivers directly, so if the card was manufactured by Sapphire, Asus, XFX etc, either use the CD that came with the graphics card or grab the drivers from their website instead of amd.com.

not guaranteed to fix your problem but may be somewhere to start.

 

[junkeymonkey]

xp 32

http://support.amd.com/en-us/download/desktop?os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true

xp 64

http://support.amd.com/en-us/download/desktop?os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true

xp media center

http://support.amd.com/en-us/download/desktop?os=Windows%20XP%20Media%20Center%20Edition

those are the latest from here [ Manually Select Your Driver ]

http://support.amd.com/en-us/download


then if needed go to previous drivers page showed on the right ???

AMD don't support Xp anymore and vista even less


what I found is AMD seems to of ''broke'' there drivers for older stuff and why I had to ditch them and go NVidia but you got to look at NVidia support of there drivers on some cards as well like a gtx 960/ 950 has full XP support but a gtx 970/ 980 / 980 ti don't


I missed this part

''BIOS: LENOVO BIOS Rev: 1.0 ''

good luck with a aftermarket card on a prebuilt as that and being a higher powered card super good luck with it

some models of store bought computers [dell.hp,acer,ect..] may come with a ''locked or fixed'' bios and may not allow you to change certain hardware as a video card.. this is done to protect them from undue warranty claims and refunds .this is not done to hurt you but to protect them. you really need to see if that upgrade has been proven to work in your model first before you invest money in it .. there are a lot of these threads here at toms to look at some models will allow upgrades and some dont.. and a lot of guys here say ya ya ya when is really no no no...it would be sad you spent $200 on a card that wount post after you installed it as most find out. then get told its your psu and you spend more and end up right back where you are now, but its up to you good luck..


you got to know the the boards in these computers are not like the ones we use to do custom builds witch are open to upgrading with in the boards compatibly . the bios is custom made for there design and just for the parts they authorize to be used on there computers there only guaranteed to work as is out of the box as you bought it ,..


also these boards do not have to meet atx standards and there pci-e slot power may not do the required 75w needed for most higher end cards and can be limited to say 45 or 60w that is all thats needed with the low end factory oem cards that it may of shipped with

 

[longshotphil]

@bobmanuk. I'll look at this possibility.
@junkeymonkey. Those lastest drivers don't work, already tried as said in my message.

New update found...I'll try that right away.
See blacksheep solution, I'll try XP version if there's one...
http://www.tomshardware.com/answers/id-2393495/amd-radeon-7670-drivers.html

 

[longshotphil]

@junkeymonkey. Just read your "update" comment... seems like a dead end. I'll try to see with the compagny that build it. Thanks

 

[junkeymonkey]

I imagine at best you can only use a low profile low powered card in it ? that 7670 tough looks like it should fit the bill on that ?

some models of prebuilds are funny with some cards

I guess this is there suggested card chart ?/

https://support.lenovo.com/us/en/documents/pd011147

and only one AMD card listed ??

heres the driver page for it

https://support.lenovo.com/us/en/documents/pd024088

then from the specs under video factory installed not much [low powered]

https://support.lenovo.com/us/en/documents/migr-74675


see with out the AMD driver and running on default ''fail safe'' generic vga driver the card remains in a low power state to insure post/display so with out the driver you may ''look'' ok

when you install the driver that kicks the full features and power use of the cards and this is where you get stuck cause the proprietary motherboard and its proprietary bios rejects it as you now see with it ..

now I could be a psu issue ? then it could be a limitation of the motherboard and the bios restricting the pci-e slot form getting full power [75w] and may limit that as far down as 25w ??

like this DELL motherboard

http://en.community.dell.com/cfs-file/__key/communityserver-discussions-components-files/3514/25w.jpg

see how at least dell did state that on the board its self ??? so at best he could try a lo pro gtx 71
0 that has a 19w power spec , for the card


so if he was to put a card in it that requires more then that 25w at the pci-e slot to power it , well i'll assume things aint going to work out too well ?????

[example]
Total Power Draw : 25 Watts

http://www.evga.com/Products/Product.aspx?pn=01G-P3-2711-KR

 

[longshotphil]

@junkeymonkey. I'll take a look at this later today. Thanks for the info !

 

[junkeymonkey]

ok, good luck.. hopefully I'm wrong , and you find a simple solution and get it going your way