Hi all,
I'm new here, and hoping you can help me out; please excuse any lack of tech terminology!
Okay, so I've got a Seagate 4 drive NAS, 12tb (4 x 3tb), which is setup in RAID10 for redundancy. I've had a drive fail recently (drive 2), but having sourced another and 'claimed' it on the Seagate dash, I have absolutely no option to rebuild/recover. Worryingly, the dash says the unit is 100% free... but I know full well that I had a hefty amount of data on there (loads of movies, and all of the photos of the family from the last 12 years or so). I'm obviously concerned that I've lost everything, and also annoyed that I seem unable to add a new drive and recover as I should be able to.
As it was disk 2 that failed, I still have 3 and 4 that I believe were striped, so I'm hoping I might still be able to recover everything. I've had the drives hooked up to a Windows machine with EaseUS and can see some of the photos when I scan (I say some because they're fragmented, I'm guessing because they're split over the two drives), however I can't for the life of me figure out how to hook them up to a PC as a single volume to get the files 'whole' as it were.
Has anyone every had this issue before? Can I hook my drives up and get my data back?! Any help would be seriously appreciated; the whole reason for having the NAS and running RAID10 was to prevent loss of everything. Before anyone asks, I've tried contacting Seagate, and so far they've ignored one email and their site refuses to let me send a message to them.
Cheers in advance.
Mark
I'm new here, and hoping you can help me out; please excuse any lack of tech terminology!
Okay, so I've got a Seagate 4 drive NAS, 12tb (4 x 3tb), which is setup in RAID10 for redundancy. I've had a drive fail recently (drive 2), but having sourced another and 'claimed' it on the Seagate dash, I have absolutely no option to rebuild/recover. Worryingly, the dash says the unit is 100% free... but I know full well that I had a hefty amount of data on there (loads of movies, and all of the photos of the family from the last 12 years or so). I'm obviously concerned that I've lost everything, and also annoyed that I seem unable to add a new drive and recover as I should be able to.
As it was disk 2 that failed, I still have 3 and 4 that I believe were striped, so I'm hoping I might still be able to recover everything. I've had the drives hooked up to a Windows machine with EaseUS and can see some of the photos when I scan (I say some because they're fragmented, I'm guessing because they're split over the two drives), however I can't for the life of me figure out how to hook them up to a PC as a single volume to get the files 'whole' as it were.
Has anyone every had this issue before? Can I hook my drives up and get my data back?! Any help would be seriously appreciated; the whole reason for having the NAS and running RAID10 was to prevent loss of everything. Before anyone asks, I've tried contacting Seagate, and so far they've ignored one email and their site refuses to let me send a message to them.
Cheers in advance.
Mark