Question RAM chips don't properly fit into my motherboard.

Nov 2, 2019
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I'm making my first PC and am using the ASRock A320M-HDV R4.0 motherboard, along with two Klevv U-DIMM DDR4 8GB RAM chips.
When I attempt to push the chips into the slots, the notch on the chip seems to be smaller than the "mountain" bit on the motherboard. So I ended up having some sort of a seesaw with my chip and the slot.
I'm not sure if this is supposed to happen or not, and I think the RAM is compatible with this motherboard.
Please help.