[SOLVED] Ram compatibility issue with MSI b450 gaming plus Max

[therealityreaper]

Hi there I have a ryzen 5 1600
MSI b450 gaming plus Max
RX 580
PNY XLR8 DDR4 3200 MEGAHERTZ 2 * 8 GB
so this is a new computer it is my first time building one but the dram light on the motherboard lit up at startup and there was no display all the fan started spinning normally I think my ram might not be compatible but I'm not too sure anything will help and I have tried doing a CMOS reset and switching the two RAM sticks out for each other and all sorts of configurations

 

[Crosslhs82x2]

I'm not seeing that Pny Ram on your mobo Qvl list. Doesn't mean it won't run Just that it has not been confirmed to run by Msi.
https://www.msi.com/Motherboard/support/B450-GAMING-PLUS-MAX#support-mem-12

The R 5 1600 supports up to 2667mhz.
Try lowering the frequency to next step below 2667 and work up and see if it boots and where it fails.
I know on the Msi b450 Pro Carbon there is a Try It in the bios ram area, look for it maybe also give that a try at a lower frequency.

 

[therealityreaper]

I'm not seeing that Pny Ram on your mobo Qvl list. Doesn't mean it won't run Just that it has not been confirmed to run by Msi.
https://www.msi.com/Motherboard/support/B450-GAMING-PLUS-MAX#support-mem-12

The R 5 1600 supports up to 2667mhz.
Try lowering the frequency to next step below 2667 and work up and see if it boots and where it fails.
I know on the Msi b450 Pro Carbon there is a Try It in the bios ram area, look for it maybe also give that a try at a lower frequency.

The computer doesn't get past POST, is there any way to get into the bios without passing POST

 

[Crosslhs82x2]

Can you get into Bios?

 

[therealityreaper]

Can you get into Bios?

It does not seem like it no I've tried the delete key I've tried f2 nothing displays on my monitor

 

[Crosslhs82x2]

And you do have the cable from the monitor hooked to the gpu.?

 

[therealityreaper]

And you do have the cable from the monitor hooked to the gpu.?

Yes I do

 

[Crosslhs82x2]

How did you do the Cmos reset?

 

[Crosslhs82x2]

Is your power supply meeting the requirements for the rx 580 of 500w or more?

 

[therealityreaper]

Is your power supply meeting the requirements for the rx 580 of 500w or more?

Yes it's a 700 watt supply as for the CMOS reset took it out for about a minute put it back in and I also try to bios reset by shorting it out did nothing

 

[Crosslhs82x2]

Hmmm ok
Try Unplugging the power cord going into the psu.
Then Press and hold the Power Button for 15-30 secs.
Then plug cord back in and try to boot.

 

[therealityreaper]

Hmmm ok
Try Unplugging the power cord going into the psu.
Then Press and hold the Power Button for 15-30 secs.
Then plug cord back in and try to boot.

Sadly that did not help still just suck on the debug light with no display

 

[Crosslhs82x2]

Stock cooler or aftermarket cooler?

 

[therealityreaper]

Stock cooler or aftermarket cooler?

The coolest for a ryzen 7 got it froma friend who also gave me the CPU rzen 5

 

[Crosslhs82x2]

Ok thats not helping me much.
Is it a stock Amd cooler for a r7?
Sometimes aftermarket coolers can be over tightened which can cause is issues.
If it's a stock cooler it should be ok.
Because from here the next things would be to pull the cpu and check for bent pins.
So before doing so have on hand some thermal paste.

Or there is still others issue's going on that may requirer more help then me.

 

[therealityreaper]

Ok thats not helping me much.
Is it a stock Amd cooler for a r7?
Sometimes aftermarket coolers can be over tightened which can cause is issues.
If it's a stock cooler it should be ok.
Because from here the next things would be to pull the cpu and check for bent pins.
So before doing so have on hand some thermal paste.

Or there is still others issue's going on that may requirer more help then me.

yeah to stock cooler I pulled it and there were no bent pins but it doesn't sit in the socket flush
like if I push on one of the corners the other side goes up and it's kind of weird

 

[Crosslhs82x2]

So you said this is new can you return the ram for something that is on your Mobo Qvl list?

Good spot on catching that now need to find out why and if the is a fix. It should sit flush.

 

[Crosslhs82x2]

Hey Gotta get some sleep for work so, I will be away from my cpu for about 4-days but have my phone to can keep track of your progress or still try to help.
Hopefully the Real Experts will come in and help get you going.
Take Care for now.

 

[Crosslhs82x2]

1 last thought did you line up the triangles on the cpu to the mobo socket.

 

[therealityreaper]

1 last thought did you line up the triangles on the cpu to the mobo socket.

yes yes I did I reseeded it fixed all the bent pins and now when I press the power button the fans spin for a fraction of a second and then turn off immediately the LEDs on my graphics card my fan and the motherboard light up and turn off with it

 

[Crosslhs82x2]

So there was bent pins.
So is it setting flush now?
Did you get a stock amd cooler with the
1600 if so try it.

 

[Crosslhs82x2]

Did you hear 2 clicks on each stick when you installed the ram?

Mite try removing and reinstalling in 2nd and 4th slots working right from the cpu.

 

[Crosslhs82x2]

Also what bios Compliant version sticker does you mobo box have on it.
2000 or 3000 ?

 

[Crosslhs82x2]

I have asked a friend to take a look at this thread to see what he thinks so please respond to Him If he comes in.
DMAN999

 

[therealityreaper]

I have asked a friend to take a look at this thread to see what he thinks so please respond to Him If he comes in.
DMAN999

There's no need. I redid everything and now it boots up like a charm! Thank you so much for your insight it helped a lot in the diagnostic stage