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Question RAM didn't detected in task manager

Nad_0812

Reputable
Jun 1, 2016
17
0
4,510
0
Hi all,

previously i'm using viper blackout 2x8gb 3000MHz but since i constantly use more than 14gb and planning to add more VM so bought new ram stick.
my new ram (Gskill Trident Z 2x16gb 2400MHz) just came when i install it everything went without a problem
but when i check in task manager it say 16GB of memory instead of 32GB
while in dxdiag ram display as 32GB

pic of dxdiag and task manager


i'm using Asrock B450 pro4 and R5 2600, ram stick installed in A2 and B2
why there is 2 different value of ram displayed in my system?
what i have to do to make it run at 32GB of ram

PS : sorry for my broken english
 
Last edited:

Nad_0812

Reputable
Jun 1, 2016
17
0
4,510
0
That kind of combination has no guarantee to be compatible together.
why? can you please elaborate?
because i bought it as a kit not buy it separately

i tried uncheck boxes for Number of processors and Maximum memory in msconfig
but still only 16gb is useable
 

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