RAM doesn't fit well on second slot

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May 11, 2018
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I have a toshiba satellite pro C50-A-1HQ with 4gb RAM and i bought a second RAM memory with another 4gb. Both of them fit correctly on the first slot of RAM but none of them fit well on the second slot of RAM.
I have made a video so you can see better the problem:

[video="www.youtube.com/watch?v=giHtz2oSk_E"][/video]
(If you can't see the video here is the url: https://www.youtube.com/watch?v=giHtz2oSk_E)

I tried doing more pressure but I don't think that is the problem. Both ram are ddr3l so-dimm.
 
May 11, 2018
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I checked the notch and it doesn't seem to block the memory card, the notchs of both slots are a bit diferent but they have the same width. I tried doing much more pressure but it didn't work.
I didn't see anything inside either.
Here there is a more detailed image of both slots:
Ynmob4w

(https://imgur.com/a/Ynmob4w)
 
May 11, 2018
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The first thing I did when I got the new memory card was to put it on the remaining slot so when I saw that it didn't fit I removed the old memory and put the new one on that slot (to check if the problem was the memory card or the memory bank) but in that slot the memory fit perfectly. So I have already checked to put one on the second slot having one on the first slot.
 
May 11, 2018
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I checked all that but everything seems ok. I will probably send the laptop to technical service next monday when I know the problem I will post the solution here.

 
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