Hey there,
Well, the CPU max ram supported it 2933mhz, but it may work at higher speeds, but that could be limited by the mobo.
Go into your bios, and look for an XMP setting. Your mobo bios/uefi may not have it. If it does, then change it to the matched speed of your DIMMS, if the option is there. If it's not, there's not much you can do I'm afraid.
As for the app, causing issues, make sure your system drivers. gpu drivers are up to date and the app itself is the most recent version. If that doesn't help, look for older revisions of the app and check to see if it works as it should.