Question RAM issue

Jul 15, 2021
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Hey, so my Laptop supposedly has 12GB of ram, says it on the spec sheet, and in all of the PCs settings etc.. but when i open Lightroom+Photoshop together, RAM usage quicky reaches to 4GB and my laptop gives me an error message "Not enough RAM to perform action" and just black screens. At 4GB ram. Why.
 

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