[SOLVED] Ram latency too high and cpu performing poorly.

[reuben751]

I have an aorus 15p xd laptop and when i ran userbenchmark the ram had a latency of 150ns.

 

[reuben751]

Hi
I recently bought an aorus 15p Xd gaming laptop and the cpu is performing way below expectations as well as the ram.
What can I do to fix this?
Thanks
https://www.userbenchmark.com/UserRun/56090404

 

[Bob.B]

I have an aorus 15p xd laptop and when i ran userbenchmark the ram had a latency of 150ns.

Run ubm like this.

Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a LINK to the results page.

 

[reuben751]

Run ubm like this.

Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a LINK to the results page.

https://www.userbenchmark.com/UserRun/56090404

 

[Bob.B]

https://www.userbenchmark.com/UserRun/56090404

Reread the proper way to run ubm and try again.

 

[reuben751]

Reread the proper way to run ubm and try again.

https://www.userbenchmark.com/UserRun/56091237
I have done it the proper way.

 

[Bob.B]

https://www.userbenchmark.com/UserRun/56091237
I have done it the proper way.

Your using almost 7GB of ram at startup.
That's a bunch.
Make the startup group skinny.

How many ram slots does this pc have?

 

[reuben751]

Your using almost 7GB of ram at startup.
That's a bunch.
Make the startup group skinny.

How many ram slots does this pc have?

I have 16GB of ram in the laptop with 2 slots being used. When i check the ram usage, the apps are only using around 1GB but somehow 7GB is being utilized.

 

[Bob.B]

I have 16GB of ram in the laptop with 2 slots being used. When i check the ram usage, the apps are only using around 1GB but somehow 7GB is being utilized.

I asked about the ram slots because GB says 2 slots and ubm says 4 slots.

How many slots does task manager/perf/mem show?

What does task manager/perf/mem show for ram usage at startup?

 

[reuben751]

I asked about the ram slots because GB says 2 slots and ubm says 4 slots.

How many slots does task manager/perf/mem show?

What does task manager/perf/mem show for ram usage at startup?

slots used 2 of 4
ram usage at startup:
Memory

16.0 GB

Speed: 3200 MHz
Slots used: 2 of 4
Form factor: SODIMM
Hardware reserved: 274 MB

Available 9.2 GB
Cached 5.2 GB
Committed 8.7/18.6 GB
Paged pool 353 MB
Non-paged pool 338 MB
In use (Compressed) 6.2 GB (220 MB)

 

[kanewolf]

slots used 2 of 4
ram usage at startup:
Memory

16.0 GB

Speed: 3200 MHz
Slots used: 2 of 4
Form factor: SODIMM
Hardware reserved: 274 MB

Available 9.2 GB
Cached 5.2 GB
Committed 8.7/18.6 GB
Paged pool 353 MB
Non-paged pool 338 MB
In use (Compressed) 6.2 GB (220 MB)

My first guess is that you have the memory in the wrong slots so that you are only getting single channel memory. What does CPU-Z say about the memory? Single or dual channel ?

 

[reuben751]

My first guess is that you have the memory in the wrong slots so that you are only getting single channel memory. What does CPU-Z say about the memory? Single or dual channel ?

Where would i see on cpu-z that?

 

[Bob.B]

slots used 2 of 4
ram usage at startup:
Memory

16.0 GB

Speed: 3200 MHz
Slots used: 2 of 4
Form factor: SODIMM
Hardware reserved: 274 MB

Available 9.2 GB
Cached 5.2 GB
Committed 8.7/18.6 GB
Paged pool 353 MB
Non-paged pool 338 MB
In use (Compressed) 6.2 GB (220 MB)

Seems odd that the gigabyte site says 2 slots.

Go here and verify you have the latest bios and chipset driver.

https://www.gigabyte.com/Laptop/AORUS-15P--Intel-11th-Gen/support#support-dl-driver-audio

Moving on to ram usage go to task manager/startup and disable as much as possible.

 

[kanewolf]

Where would i see on cpu-z that?

Top right on the memory tab.

 

[reuben751]

Top right on the memory tab.

its says dual

 

[kanewolf]

its says dual

OK, so not in the wrong slots.