Ram not detected!!

[Ruben Cleenewerck]

i have 32 GB of ram, but only 24 GB is detected. My specs are

4820k
Asus Rampage IV Black edition
Ram: g.skill ripjaw z 2400mhz 32GB

Please help

 

[inerax]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

 

[Ruben Cleenewerck]

Thank you for the fast response

The ram sticks are in a1 b1 c1 and d1 and are secure in the motherboard

 

[Ruben Cleenewerck]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

update my motherboard warns me of low ram voltage (only 1,005 volts)

 

[inerax]

Wonder if you have a bad slot... I would pull all the ram. Go through each stick 1 by one to make sure that one of them is not bad.

You can also check for BIOS updates to make sure thats not a problem.

 

[inerax]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

update my motherboard warns me of low ram voltage (only 1,005 volts)

What is the exact error message you are getting? You are getting this when you update the bios?

 

[inerax]

Your MOBO has a 4pin, 8pin (both on the top) and a 24 pin power connector.

Make sure all 3 of them are plugged in correct. I have plugged a 6 pin into a 8 pin before.

 

[Ruben Cleenewerck]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

update my motherboard warns me of low ram voltage (only 1,005 volts)

What is the exact error message you are getting? You are getting this when you update the bios?

It's that kind of pop up on right down corner that asus motherboards have with warning on on the top and then just low ram voltage and then the voltage next to it.

It dissappears after a few sec, cpu-z does not show anything about the ram aside of 24 GB of ram (wich is too low)

 

[inerax]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

update my motherboard warns me of low ram voltage (only 1,005 volts)

What is the exact error message you are getting? You are getting this when you update the bios?

It's that kind of pop up on right down corner that asus motherboards have with warning on on the top and then just low ram voltage and then the voltage next to it.

It dissappears after a few sec, cpu-z does not show anything about the ram aside of 24 GB of ram (wich is too low)

All your power connectors on your MOBO are secure?

I would check and make sure your ram sticks work one by one in slot D1.

 

[Ruben Cleenewerck]

What slots do you have the ram sticks in?

Make sure all ram sticks are secure in the motherboard.

For your mobo sticks should be installed in A1, B1, C1, D1. (assuming 8gbx4) Please confirm

Page 1-11
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/RAMPAGE_IV_BLACK_EDITION/E8670_Rampage_IV_Black_Edition.pdf

update my motherboard warns me of low ram voltage (only 1,005 volts)

What is the exact error message you are getting? You are getting this when you update the bios?

It's that kind of pop up on right down corner that asus motherboards have with warning on on the top and then just low ram voltage and then the voltage next to it.

It dissappears after a few sec, cpu-z does not show anything about the ram aside of 24 GB of ram (wich is too low)

All your power connectors on your MOBO are secure?

I would check and make sure your ram sticks work one by one in slot D1.

oh my current psu hasnt got an additional 4pin for the cpu, only an 8 pin. i will get another psu from my other pc just to be sure

 

[inerax]

So you did not hook up the 4 pin on the top of the mobo?

 

[Ruben Cleenewerck]

i just did that with another power supply.

I'm not test the ram one by one

 

[inerax]

I think its going to be one of the slots on the MOBO or one of the ram sticks. Its going to be hard to tell whats wrong without you testing the ram sticks and slots. You need to rule out that the hardware (mobo and ram) is bad before you dig into anything else.

 

[Ruben Cleenewerck]

I think its going to be one of the slots on the MOBO or one of the ram sticks. Its going to be hard to tell whats wrong without you testing the ram sticks and slots. You need to rule out that the hardware (mobo and ram) is bad before you dig into anything else.

Will i have any negative effects if i put my ram in the A2, B2, C2, D2?

 

[Ruben Cleenewerck]

I think its going to be one of the slots on the MOBO or one of the ram sticks. Its going to be hard to tell whats wrong without you testing the ram sticks and slots. You need to rule out that the hardware (mobo and ram) is bad before you dig into anything else.

wel i was able to fix it by cleaning the dimm slots (with compressed air)

Thanks for all your help