Question RAM Not Getting Detected

Jan 10, 2021
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Hello, I have Lenovo IdeaPad 320E. It has 1x4GB on-board ram and another 1x4GB dedicated RAM stick. The dedicated stick or slot seems to be not working. In BIOS/Task Manager, its showing 4GB of RAM, also in task manager its showing 1 of 2 slots are in use.

Till now I tried removing the stick, cleaning the connectors and slot and putting it back again. When I did this for first time, it showed me correct 8GB. Then I tried restarting the laptop and since then again its showing 4GB.

Is the stick not working or the slot? How can I check what is the cause?

Task Manager Snap
 

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