RAM Not noticed by motherboard

[kingkyoo27]

Hey everyone,
I got a question that might either stump you or make me look extremely dumb. I have 2 sticks of 2x4 DDR3 and yesterday my computer decided to stop noticing one stick of ram. Both sticks are fine because I tested it in the slot that worked. When I use the "broken' slot it still clicks in but when I try to turn on the pc it beeps twice. I've tried clearing CMOS and BIOS but that didn't help. I can't understand why it would only see one stick of ram. I am on Windows 7.

 

[DRagor]

You already have an answer - one of the RAM slots become 'broken'. Now why and how it happened is good question that can be hard to answer. Have you recently made any hardware changes? cooler change? cleaning?

 

[SgtScream]

List hardware specs.

 

[kingkyoo27]

i5 2400
gt 1030
PSU 600
Im not rich. I have cleaned it recently. Do you guys have any other ideas to fix it?

 

[SgtScream]

What motherboard and model number?

 

[kingkyoo27]

What motherboard and model number?

0gdg8y A00

 

[DRagor]

i5 2400
gt 1030
PSU 600
Im not rich. I have cleaned it recently. Do you guys have any other ideas to fix it?

Were you removing CPU cooler when cleaning?

 

[kingkyoo27]

i5 2400
gt 1030
PSU 600
Im not rich. I have cleaned it recently. Do you guys have any other ideas to fix it?

Were you removing CPU cooler when cleaning?

Yes

 

[SgtScream]

You can try to use can-air to clean out the dim slot. If this doesn't resolve your issue, you probably have a defective dim on your hands.

 

[DRagor]

i5 2400
gt 1030
PSU 600
Im not rich. I have cleaned it recently. Do you guys have any other ideas to fix it?

Were you removing CPU cooler when cleaning?

Yes

Dead RAM slots are often caused by bent CPU socket pins - and while I guess you did not remove CPU while cleaning, but if the cooler was put back improperly (for example the screws would be too tight if using aftermarket cooler) it could cause similar issue. Unless you are using stock cooler that has push pins instead of screws, as those can't be made too tight.

 

[kingkyoo27]

i5 2400
gt 1030
PSU 600
Im not rich. I have cleaned it recently. Do you guys have any other ideas to fix it?

Were you removing CPU cooler when cleaning?

Yes

Dead RAM slots are often caused by bent CPU socket pins - and while I guess you did not remove CPU while cleaning, but if the cooler was put back improperly (for example the screws would be too tight if using aftermarket cooler) it could cause similar issue. Unless you are using stock cooler that has push pins instead of screws, as those can't be made too tight.

They are screws. Should I take out the cpu? My computer still works which is the weird part with 4gb of ram

 

[kingkyoo27]

Suggestions? I really don't want to have to buy a whole new motherboard

 

[SgtScream]

Did you try can air yet? Some dust could have gotten in the slot.

 

[DRagor]

Should I take out the cpu? My computer still works which is the weird part with 4gb of ram

Removing CPU may not be required. First try to loosen cooler screws a bit and check if that helps.

 

[kingkyoo27]

1. How loose? 2. What else could i use to clean it out?

 

[DRagor]

1. How loose? 2. What else could i use to clean it out?

Obviously there is only one rule here - cooler must be firmly set, meaning it cannot move even a bit when you try to move it. If you reach point where you can move the cooler then you loosened screws too much. So as you can see there is no simple answer to your question - it will take several tries to find out how loose is good.

 

[smorizio]

if your mb has 4 ram slots do the other ram bank work?? also have you run the intel cpu test to check that the cpu memory controller is good??