Question RAM not recognised ?

Aug 7, 2022
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I bought some new RAM but after installing it none of the new sticks are being read by motherboard.

I have asus x99a mother board with i7 processor.

RAM is compatible with motherboard according to my user manual .

Ive tried 3 different types of RAM, all compatible according to my manual . I've tried reseating and rearranging them in different slots. Also tried putting them in individually still no luck.

Any ideas would be very appreciated
 
Reactions: BruceMan
Aug 7, 2022
7
1
15
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Asus x99a motherboard
Lga 2011 i7 3.2ghz
32gb of hyperX 2133mhz memory
Nvidia titanx graphics card
Thermaltake 1.6 kw power supply
Western digital 1tb hd
Western digital 250 gb ssd
 
I bought some new RAM but after installing it none of the new sticks are being read by motherboard.

I have asus x99a mother board with i7 processor.

RAM is compatible with motherboard according to my user manual .

Ive tried 3 different types of RAM, all compatible according to my manual . I've tried reseating and rearranging them in different slots. Also tried putting them in individually still no luck.

Any ideas would be very appreciated
Did this pc ever work or is this a new build?
 
Aug 7, 2022
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You put RAM back in one by one, but first, you check if the motherboard sounds like a beep. Follow my instruction. If any problem in it then contact me. Thanks;)
 
Reactions: kleinboet3
Aug 8, 2022
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What BIOS version are you running? Version 3505 has a Ram Compatibility Update

X99-A - Support (asus.com)

Version 3505
2017/03/10 7.92 MBytes
X99-A BIOS 3505
1.Improve System Performance.
2.Improved DRAM compatibility
3.Fixed TPM issue
4.Add in turn-off function of LED under S3/S4/S5 status.
5.Fixed Samsung device (SM961, printer) issues.
 
Reactions: kleinboet3

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