Question Ram problem

Dec 1, 2019
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hello guys i have an issue with my ram.I have a two slot motherboard and i have 2 rams of 4 gb each one,my bios recognise the 8gb but windows says i have 8gb but only 3,95 usable.The first ram works in the first slot only and if i put it in the second slot doesnt boot and the second ram doesnt boot in any of 2 slots.Do you have any solutions for my problem?
 

COLGeek

Cybernaut
Moderator
What are the specs for this system (make/model of all components)? We need to know what we are working with.

Is your memory part of a kit (two identical sticks of memory) or different makes/models?
 
Dec 1, 2019
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i just updated the bios and now it doesnt even show at windows i have 8 gb ram it just says i have 3,95 but at bios shows 8gb
 

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