ram stick breaks my computer

theaccountemail

Prominent
Jan 23, 2018
7
0
510
i have a lot of youtube subscriptions, and when i open new tabs for all of the videos, it slows down my computer. i bought a 16gb stick of ram, same speed as my other sticks, but when i put it in, my computer stops working. i get nothing displayed on my monitor, and the computer reboots every 30 seconds. is this a motherboard issue? this stick brings my ram total up to 24. when i remove one 4 gb stick, the computer boots like normal.
 

theaccountemail

Prominent
Jan 23, 2018
7
0
510
ram is CMZ8GX3M2A1600C9B and M393B2G70DB0-YK0. motherboard is an asrock h97m pro 4. apparently my new ram stick doesn't show up when i look at my computer details in windows, yet it still effects how my computer runs. very strange.