Question RAM upgrade crashes laptop

[walkman461]

Hi,

I am trying to replace the RAM of a MSI Katana GF76 11UC-656BE laptop
It currently has 16GB DDR4-3200 RAM

The manufacturer's website states that the laptop can run a max of 64GB RAM
So I bought a new pair of 32GB DDR4-3200 sticks and succesfully installed them

When starting the laptop, I can see that 64GB is now installed, but then shortly after the laptop shuts down and restarts

I have tested using only one memory stick and it seems to be running fine
(Tried both sticks in both slots)

Why can't I seem to run both sticks?

 

[rgd1101]

a pair of 64, so 128GB?
when the spec say max 64gb, it mean the total

 

[walkman461]

a pair of 64, so 128GB?
when the spec say max 64gb, it mean the total

My bad, I meant 2*32GB

 

[WarWolverineWarrior]

Doesn't like the RAM timing. Look for Supported RAM by your laptop.