Hello,
Hello, I want to ask about my laptop which has a problem in the RAM section. I bought Kingston 4GB SODIMM RAM and installed it into my laptop. But after I installed it in one of my laptop's RAM slots, the RAM was not detected in the BIOS or in my Windows system. But when I use programs like CPU-Z and Memtest86, my RAM is detected with a 4GB RAM product (I'll provide detailed photos of my new RAM below). After I tried to remove my new RAM, my laptop can still turn on as usual by using the RAM already installed in the motherboard. In that case, what part is the problem in terms of increasing the RAM size on my laptop? Is it the RAM, the RAM slot or my motherboard?
ASUS A456UQ Laptop
Specification:
Intel i7-7500U Kabylake
RAM: 4GB
Nvidia Geforce 940 MX 2GB
Windows 10 Pro 64-Bit
My detailed laptop specification and RAM information by CPU-Z : View: https://imgur.com/a/BCeVLq1
Hello, I want to ask about my laptop which has a problem in the RAM section. I bought Kingston 4GB SODIMM RAM and installed it into my laptop. But after I installed it in one of my laptop's RAM slots, the RAM was not detected in the BIOS or in my Windows system. But when I use programs like CPU-Z and Memtest86, my RAM is detected with a 4GB RAM product (I'll provide detailed photos of my new RAM below). After I tried to remove my new RAM, my laptop can still turn on as usual by using the RAM already installed in the motherboard. In that case, what part is the problem in terms of increasing the RAM size on my laptop? Is it the RAM, the RAM slot or my motherboard?
ASUS A456UQ Laptop
Specification:
Intel i7-7500U Kabylake
RAM: 4GB
Nvidia Geforce 940 MX 2GB
Windows 10 Pro 64-Bit
My detailed laptop specification and RAM information by CPU-Z : View: https://imgur.com/a/BCeVLq1