Ram usage problem

[Nived Gumpena]

I use a 64 bit operating system also , tried all those methods using msconfig and all , still not resolved

 

[i7Baby]

What ram? What mobo?

Ram in correct slots (per mobo manual)?

Test one stick at a time.

Download and run memtest86 on it

 

[geofelt]

14gb is a very strange amount. I don't see how that is exactly possible.
There are no 7gb sticks.
If you have mismatched ram that could be your problem.
Run cpu-Z to list what ram it sees.
As above, the gold standard for testing ram is memtest86+
It will not use windows as an os, it tests the hardware directly.

 

[photonboy]

i7Baby is correct. I'd try all that first (as well as updating the motherboard BIOS if newer exists).

Still stuck?

Other possible solution:
Type "msconfig" into search and open the System Configuration.

Then, go to "Boot", "Advanced Options" and uncheck CPU and Maximum Memory if checked then save. Reboot.

 

[Nived Gumpena]

14gb is a very strange amount. I don't see how that is exactly possible.
There are no 7gb sticks.
If you have mismatched ram that could be your problem.
Run cpu-Z to list what ram it sees.
As above, the gold standard for testing ram is memtest86+
It will not use windows as an os, it tests the hardware directly.

I checked cpuz it shows that I have 14gb ram

 

[i7Baby]

Now check your ram sticks

 

[geofelt]

On cpu-Z there is a spd tab that will exactly identify the size and part number of each of your possibly 4 sticks.
What are they?
There are no 14gb kits I know of so they must be mismatch which can cause all sorts of possible problems.

Windows does think you have 14gb, but I don't know why it is saying 3.9gb available.
That would be expected if your os is a 32 bit version. But, your os is 64 bit.
Are you possibly running a virtual machine?

 

[photonboy]

Please physically shut down your machine and test each stick, one at a time, using MEMTEST. Note both the capacity in MegaBytes (MB) and if any errors occur.

The SLOT to use will be specified by your motherboard manual. The same applies to using on TWO if you have FOUR slots. You also need to be careful if mixing memory.

Test should be a FULL PASS (roughly 15 minutes for 4GB for fast memory).

Other:
14GB is possible via 2x4GB + 2x3GB though I thought the 3GB sticks were usually part of a triple-channel kit.

 

[geofelt]

I know of no ram that comes in 3gb sticks.
If there is 14gb, then it is likely made up of 3 4gb sticks and a 2gb stick.
That guarantees some sort of mismatch.
AMD cpu's are more sensitive to this and the bios might be deactivating some sticks to allow the motherboard to boot.

CPU-Z will identify the make and model of each stick in each of the populated slots.
That might be a clue.

 

[Nived Gumpena]

the problem is all set
thanks for your help
I reseted my mainboard and it is now all set