Question Ram

Jun 17, 2020
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Guys I bought a ram of size 32GB, and 3200MHz, but when i installing it, it doesn't work, my laptop is Nitro 5 AN515-51, with core i7 7700HQ, ram 16 GB. What is the problem?
 
I don't know what is the problem, but when i install the old 8Gb with a single of the kit 16 which 8+16 = 24 it work with the 2133MHz ( this is the frequency of the old one (8GB)), BUT when i install 16+16 it doesn't work.