Rampage V Extreme Surge issue

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Frimp

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Jan 20, 2014
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I have a brand new build that is having issues (partially resolved, but read on) and I can't put my finger on it since every website or post comes to a completely different conclusion.

The Build:

Rampage V Extreme
i7-5930k
Corsair H100i
Corsair DDR4-2800 4 x 4gb
Samsung 840 Evo
Ultra X4 1050W Modular PSU
Pioneer Bluray burner 12x
Gigabyte R9 280x Windforce OC Rev 2.0

The Problem:
Built the PC on 11/12/14, and it ran stable until 11/15. There was no overclocking done. Just some moderate gaming on everquest2. nothing extravagant.
When I turned the PC off for the night, (via shutdown) it shut down ok. AN hour later it powered itself on (was almost asleep dang it) and gave me the error:

a surge was detected from a the previous power on and surge protection enabled. (forgive me, not exact wording, but you get the idea)

After this, my wifi would not connect. I saw the driver in device manager had a ! on it, device could not be started.

I called Asus they told me to reinstall windows, so I did. It worked for a day. Next time I shut the PC down and went to sleep, it was on and running next morning displaying the error again.

At this point I was tired of it, so I replaced the Powersupply and the motherboard, and rebuilt the PC Again. 11/21

All weekened I've had no issues whatsoever.

This morning I get the surge error. However this time, I did a soft reboot, went right into windows with no problem and wireless worked just fine.


I've seen some say its a glitch with the NAND that's in the Samsung 840 EVO

I've heard some say just turn off the surge warning and its ok.

Others say its a bad PSU.

I'd like some definitive answers or perspective on this, because this is driving me crazy.

Thanks, I appreciate your time.
 
Solution
Surge reported by Asus is not a spike. Again, it is a completely different anomaly that has no spikes and no high voltage.

Job of a PSU inside every electronic appliance is to make all AC 'interference' irrelevant. For example, AC voltage can drop so low that incandescent bulbs dim to 40% intensity. If your computer's power system is working properly, then even AC voltage that low is ideal power.

Asus is reporting a problem completely unrelated to where a mouse gets power and completely irrelevant...
Hi.

Nice rig you have there.

1) Call to Ghostbusters.
2) What says the event log in the rig manager?
3) What happen if you do not use the surge suppressor? Not turn off the warning, use the rig without the surge suppressor.
4) What OS are you using?
 
I'm using Windows 8.1 Pro 64bit.

I haven't looked at Logs but it only happens at initial power up. The PC never shuts down on me.

I can try hooking it up to the wall, but I'm afraid to have it vulnerable for anything.

Ray, if anyone asks you if you're a god, you say YES!
 


It's just for test, sometimes a bad surge suppressor makes things worst.
 
No, I'm not going to try that. I feel it leaves me open to causing potentially more harm than actually solving.

For now I have turned the protection setting off in the bios so it leaves me alone. If I have a problem down the road I can warranty everything.

All the research I've done just points to being that the feature just doesn't work as intended or is too sensitive.
 

The feature is reporting a type of surge related to low DC voltage. Normal is for a power system (more than ust a PSU) that is defective to still boot and run a computer. DC voltages are reported defective; but just high enough that a computer still boots. An indication that the computer may fail months or even a year later.

Excessive (thousands of) volts on AC mains (a completely different surge) is irrelevant to this DC voltage anomaly. Defect (especially before a warranty expires) can be identified now using a digital meter. Or wait for system crashes to occur after its warranty expires.
 


I traced the source of the surge back to a bad connection on the power coming into my Logitech G19s keyboard. I plugged my mouse into the usb port that is on the keyboard, and the extra current spike is now gone.

Not sure if it helped any since my entire room is on same power circuit in house, but I put the computer on its own surge strip on a different wall, to eliminate cross interference from other devices on the original power strip.

Problem is gone.
 
Surge reported by Asus is not a spike. Again, it is a completely different anomaly that has no spikes and no high voltage.

Job of a PSU inside every electronic appliance is to make all AC 'interference' irrelevant. For example, AC voltage can drop so low that incandescent bulbs dim to 40% intensity. If your computer's power system is working properly, then even AC voltage that low is ideal power.

Asus is reporting a problem completely unrelated to where a mouse gets power and completely irrelevant to what is on AC mains. Identifying what Asus reports means using a meter. Asus reports a typical hardware defect inside the computer that slowly gets worse; typically causes computer crashes maybe a year from now.
 
Solution
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