Question Random black screens and PC fans 100% while gaming with an AORUS RTX 3080 Master 10G ?

Nov 22, 2022
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So, I've been having an issue where when gaming I will get a random crash that will end with my monitor having no input and my PC's fans all ramped to 100%. This happens at very random intervals (can be 30 mins or 2 hours) and I have to manually restart.

The event viewer logs after booting show the following errors

Description: Display driver nvlddmkm stopped responding and has successfully recovered

Then it is followed by

Faulting application name: dwm.exe, version: 10.0.22621.608, time stamp: 0x8783b131
Faulting module name: dwmcore.dll, version: 10.0.22621.674, time stamp: 0x78c2ee7a
Exception code: 0x8898008d
Fault offset: 0x000000000012251e
Faulting process id: 0x0x4AD4
Faulting application start time: 0x0x1D8F1414D15175B
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\system32\dwmcore.dll
Report Id: e059830c-ca97-4a2e-a363-6c5380824098


It then restarts my display driver and goes back and forth with the errors finally culminating in the following error.

Winlogon in session 1 (console) requested session stop using GPU, returned status STATUS_SUCCESS, with progress stage of successful.

Then in Reliability History, it says the following

A problem with your hardware caused Windows to stop working correctly.

Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere

Is my GPU the culprit here?

I did a clean install of W11, I updated My motherboards BIOS, I uninstalled and updated my display drivers using DDU, and I reseated my GPU and checked the PCIe power connectors
I also monitored Temps with my CPU staying at 55C when gaming and GPU hovering at 60C, and the voltages seemed fine. Also, would like to add that I have done Mem Test and sfc scannow, with no issues being reported on those tests, my drives are in good health, and after replacing the GPU with my old 1080 I haven't gotten the same issue (Albeit different ones like kernel power issues)

I was inclined to believe it was Software related because all of my hardware is new, and this really only started happening recently (After installing a new driver from Nvidia and installing the god awful W11 22h2 update)

My specs are as follows:
CPU: Intel i7-12700KF
Motherboard: MSI MPG Z690 Carbon Edge WiFi
RAM: Trident Z5 DDR5 5600Mhz
SSD/HDD: (OS) M.2 Samsung 980 PRO 1TB / (Storage) Samsung 970 Evo 2 Tb / (Storage) SATA Seagate Barracuda 500 Gb
PSU: EVGA 750 G5 Supernova
Chassis: Cougar Panzer MAX
OS: Windows 11
Monitor: ASUS ROG P278QR



So, any advice?
 
Try removing the gpu, reseat it firmly and make sure you secure it to the pc supporting the card with your hand while you secure it with the screw. You may be experiencing card droop. Do you have another pcie slot you can try? This is a decent article on your reported problem. Ignore any ads for using any apps in the article. 6 Ways to Fix Dwm.exe Crash and Other Issues on Windows 10 (windowsreport.com)
 
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